Business Relationship Manager

3 weeks ago


Lahore, Punjab, Pakistan Zameen Full time

Job Brief:

Acquire Projects to ensure availability of substantial inventory which can ensure revenues as per region/territory's required targets. Create maximum prospects by generating/working on leads while timely conducting meetings and providing solutions as per customer's requirements. Relationship management while liaising with all stakeholders (internal/external) to best serve the portfolio under your respective domain. Improve/develop skills to establish yourself as a reliable resource of acquisition on which peers as well as superiors can rely whenever a situation arises.

Job Responsibilities:

  1. Create maximum prospects by generating/working on leads while timely conducting meetings and providing solutions as per customer's requirements.
  2. Close working with Sales Team to run negotiation sessions on commercial terms (marketing fees, contract tenure, inventory mix, base prices, sales targets, discounts, schedule of work, buyer payment plan, ATS etc.) with the developers.
  3. Conduct meetings with developers/land owners while gathering preliminary information about a particular/prospective project.
  4. Conduct detailed due diligence of project critical documents to determine & ascertain the legal position & approval of land/property/projects.
  5. Ensure that all projects on-boarded under Sales & Marketing have been appropriately vetted with respect to land ownership, approvals & developer profile. In case of any discrepancy, highlight the same with management and obtain appropriate approval before proceeding further.
  6. Initiate, review, and finalize the contract signing process, including the service agreements, agreement to sell, and leasehold agreements.
  7. Prepare financial feasibilities, in accordance with inputs gathered from a particular project.
  8. Maintain liaison with Sales Team while guiding them on various issues and extending support to resolve daily operational matters in accordance with arrangements.
  9. Maintain follow-ups on initiatives undertaken by Unit Head/Regional Head and submit reports on it accordingly.
  10. Obtain the project's pricing, commission structure, and discount models. Coordinate with the relevant departments and ensure the information is shared with the appropriate units.
  11. Maintain follow-ups with external stakeholders, e.g. development authorities, hotel management companies, construction companies, land records authorities, in order to remain updated regarding ongoing activities.
  12. Support Sales Teams on acquired projects and provide ongoing support on any issues pertaining to agreed terms of contract with the developer.
  13. Act as the point of contact to resolve issues that arise between the developer and sales team during execution of the project.
  14. Launch the acquired project while properly conveying terms to all stakeholders. Make sure that all the required information/material, including booking forms, sale/purchase agreements, project details, USPs, pricing, payment plans etc. is properly transmitted to all relevant departments.
  15. Conduct Town Hall sessions with Sales/Support Teams in order to provide them all details related to the project and continue this session on a periodic basis.

Job Requirements:

  1. Design & implement SOPs for optimum building operations and deploy controls to ensure a comfortable environment for the customers/tenants/guests.
  2. Create, develop and exploit commercial opportunities to increase the Company's income through existing and potential new clients to target, initiate and develop business relationships.
  3. Negotiate the terms of lease agreements, manage partnership with both the clients and the tenants.
  4. Work in a highly collaborative manner with internal and external stakeholders to effectively communicate the value proposition.
  5. Professionally represent the Company before brands and partners for business development/acquisition.
  6. Qualification: Bachelors/Masters
  7. Experience: 5-7 years' experience in relevant field.
  8. Location: Lahore
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