Credit Controller

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At Giant Group, we have an exciting opportunity for a Credit Controller to join our growing team.

Job Title: Credit Controller

Salary: PKR 150,000-170,000 per month + shift allowance (PKR 31,000 per month)

Hours: 40 hours per week, Monday to Friday, 12:00 PM to 9:00 PM

Deadline to apply: 22nd September, 2025.

About us

We believe in a world where businesses can engage and manage global talent without any barriers. Established in 1992, Giant Group is a workforce management platform and solutions provider. Our purpose is to support businesses with compliant and efficient solutions ranging from applicant tracking, supply chain management and screening, through to time management, billing and payroll, and a range of employment options, all on a global basis.

To understand more about Giant Group and our services please browse our website at: www.giantgroup.com

About the role

As the Credit Controller, you will provide a professional credit control service to our clients and ensure our risk is controlled. You will do this by managing sales ledgers assigned to you on behalf of multiple clients, ensuring debtor records are accurate, and that cash is collected and allocated accurately in line with your personal targets.

Your ultimate objective is to ensure that payments are received in a timely manner and that risk or service concerns are escalated to Client Managers, whilst building and maintaining close links with your allocated clients and their debtors and ensuring high levels of customer satisfaction at all times. This role will be responsible for managing allocated client sales ledgers to ensure payments are made in line with agreed payment terms from debt verification, to cash collection and debtor litigation. The desired outcome is to ensure excellent levels of service for our clients whilst minimizing risk to our own business.

Key responsibilities of the role include:

• Conduct collections activity in line with GF+ processes, communicating with agencies and debtors both by email and by phone, ensuring a high level of customer service is always maintained.
• Meet cash collections, 90 day and unallocated cash targets.
• Maintain our client ledgers within the correct payment terms, with escalations made for any debtors significantly or consistently operating outside of payment terms.
• Identify disputes as early as possible and agree actions to be taken to include raising credit notes in line with procedures.
• Periodic review of sales ledger with Client Manager and regular review of accounts with agency as required.
• Highlight debtor accounts for litigation and take full responsibility to liaise with solicitors to issue LBA's and collate paperwork to enable full debtor litigation path to be completed where necessary. Highlight debtor accounts that require credit insurance claims and provide detailed information as needed by the Credit team.
• Process and allocate unreconciled and unallocated cash in a timely manner and report weekly on unallocated balances.
• Complete debt verification to ensure invoicing is valid, and can be collected when due.

Your ideal experience & competencies:

Ideally you will have a Credit Control related qualification and have at least 2 years' experience working within a credit control setting for a UK company, with solid background in UK litigation action.

You can excel in this role if you have a professional demeanor, positive and flexible attitude, good inter-personal and communication skills as well as the below key competencies:

• Persistence and tenacity, assertiveness whilst always maintaining a professional demeanor
• Strong written and verbal communication
• High level of accuracy and attention to detail across both manual and systems-based work
• Ability to build relationships with clients
• High levels of initiative to take ownership of tasks or issues through to resolution
• Ability to work towards and achieve individual and company targets and KPI's

Employee Benefits:

• Provident fund
• Health insurance
• Mental health coverage
• Life insurance
• Role related studies
• Parking
• Cafeteria and game room for recreation
• Birthday leave
• Long term service award
• Company events and trips

All our posts are subject to pre-employment checks. We are committed to equal opportunities in employment, and we look forward to all applicants, and applicants with a disability, who meet the minimum criteria for the job, and consider them on their abilities. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.

• Associate

• Full-time

• Finance, Other, and Customer Service
• Industries: IT Services and IT Consulting

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