
Process Improvement Analyst
3 weeks ago
Job Summary:
Veroke is seeking a skilled and proactive Process Improvement Analyst to drive end-to-end process improvements and automation across its Oracle and IBM Maximo ecosystem. The ideal candidate will collaborate with cross-functional teams including operations, finance, and IT to resolve ongoing reconciliation failures, reduce manual inefficiencies, and mature the company's automation capabilities.
Key Responsibilities:
- Analyze and document existing workflows across Oracle Fusion, IBM Maximo, and Oracle C2M/CCB
- Identify gaps, redundancies, and inefficiencies in current procurement, billing, and reconciliation processes
- Propose improved workflows using best practices and automation-friendly logic
- Collaborate with RPA consultants to design, build, and test automation solutions
- Work closely with finance to fix PR-PO mismatches, asset reconciliation issues, and year-end closing complications
- Build data flow diagrams for Maximo Oracle integrations (PO, PR, inventory)
- Define and implement daily batch reconciliation logic
- Recommend storage and retrieval processes for auto-generated bills
- Monitor integration points, log failures, and suggest improvements
- Serve as a liaison between IT, Finance, and Operations teams
- Participate in governance meetings to enforce process standardization and documentation
Required Skills & Experience:
- 5+ years of experience as a Business Analyst or ERP Analyst
- Hands-on knowledge of:
- IBM Maximo (asset, PR modules)
- Oracle Fusion (finance, procurement)
- Oracle C2M/CCB (billing and metering)
- Strong experience in process improvement and workflow re-engineering
- Working knowledge of RPA concepts and platforms (e.g., UiPath, Power Automate)
- Experience with system integration (especially Maximo Oracle APIs or middleware)
- Understanding of financial reconciliation, compliance, and audit workflows
- Strong documentation, analytical thinking, and stakeholder communication skills
Preferred:
- Utility or telecom/banking industry experience
- Knowledge of batch-based sync logic and reconciliation architecture
- Experience working on middleware/integration layers
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