Technical Consultant Sde
2 weeks ago
Averox, Pakistan
The Technical Consultant is a customer-oriented role responsible for pre-installation, configuration, and testing of the solutions deployed by Services Delivery. This role involves cross-functional interaction with Engineering and Support.
Key Responsibilities:
- Provide technical input to pre-sales activities, including customer workshops.
- Provide technical expertise on solution delivery fundamentals.
- Prepare, maintain, and own all relevant activities and deliverables from the Project Delivery Lifecycle for successful customer project delivery (e.g., configuration, implementation planning, test planning, and execution).
- Plan and execute (onsite and/or offsite) assembly, configuration, and testing of the solution for deployment in the customer's environment.
- Plan and execute the effective transition of the solution to Support.
- Assist Support in the resolution of issues in production systems.
- Support project team staff to meet deadlines and eSG Services Deliveries priorities.
- Provide input on product and customer-specific functionality, configuration, and usage for training and documentation.
- Stay updated on the underlying technology and architecture of the product and solutions.
- Share skills and experience with other groups to establish consistency and improve quality.
- Identify and assist in resolving key issues and risks.
- Understand, follow, and improve upon all formally-communicated methodologies, processes, policies, and values.
- Provide support and encouragement to team members and participate in the up-skilling and training of colleagues.
- Able to travel as reasonably requested.
- Perform all other duties as reasonably requested.
Key Relationships:
- Internal: Managers, Other Delivery Staff, Sales and Pre-Sales, Engineering, Support
- External: Customers, Third-party vendors, Business partners
Qualifications:
- University degree in engineering, mathematics, computer science, or equivalent experience.
- Relevant technical experience in Telecommunications, Intelligent Networks, and/or Next Generation Networks.
Technical Knowledge:
- Sound knowledge in telephony protocols (e.g., TCP/IP, SS7, INAP, CAMEL, MAP, H323, Sigtran).
- Scripting languages (e.g., Perl, Python).
- UNIX, especially Solaris.
- Relational database concepts, especially Oracle.
- Object-oriented concepts.
- Distributed system technologies.
- Microsoft Office.
For DBA Specialists:
- Strong knowledge of Oracle-specific and/or generic SQL database concepts.
- Experience in distributed database management and Cluster environments.
- Experience with Oracle RAC systems and solutions.
- Good knowledge of Oracle Data Guard and Veritas Volume Manager.
- Strong Oracle administration abilities.
- Good UNIX (Solaris) administration abilities.
- Experience with Oracle backup and recovery solutions.
Product Knowledge:
- Good knowledge of commercial applications in Mobile Network Operators Charging and Rating, Messaging, Recharge, Promotion Management, and Networking.
- Experience in financial payments.
Industry Knowledge:
- Experience in the telecommunications industry, delivering solutions in mobile, fixed, MVNO, or Internet telecommunications environments.
- Experience with industry-standard software development and project implementation methodologies.
- Experience with the creation and execution of test strategies, plans, and scripts.
- Project management skills to achieve deliverables, monitor, and report progress.
- Experience with project scoping and risk management.
Communication Skills:
- Excellent English oral and written skills (Arabic would be a plus).
- Ability to communicate effectively and professionally with customers and third-party companies.
- Ability to work and interact effectively in a team environment.
Information Technology and Services - Islamabad, Pakistan
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