Technical Expertise Consultant

7 days ago


Islamabad, Islamabad, Pakistan beBeeExpert Full time
Technical Expertise Consultant

We are seeking a seasoned professional with extensive experience in Endpoint User Computing (EUC) to join our team. With a focus on Workspace ONE, this role requires deep technical expertise across multiple platforms (macOS, Windows, iOS, Android), proven leadership abilities, and extensive experience with complex troubleshooting and problem management.

The ideal candidate will have hands-on experience in EUC, specializing in Workspace ONE, with a strong understanding of enterprise-level EUC architecture. They will serve as the highest level of technical escalation, contribute to architectural design, and mentor other engineers.

Key Responsibilities
  • Advanced Problem Management: Utilize expert-level knowledge to troubleshoot and resolve complex technical issues related to Workspace ONE.
  • Escalation Management: Provide high-level technical support for Workspace ONE environments.
  • Vendor Escalation and Management: Manage vendor relationships and escalate issues related to Workspace ONE.
  • In-Depth Scripting and Automation: Develop advanced scripting and automation skills within Workspace ONE.
  • Architecture and Design: Contribute to the design and implementation of Workspace ONE solutions.
  • Knowledge Sharing and Mentorship: Share expertise and mentor junior engineers.
Requirements
  • Bachelor's degree required; Master's degree is an added advantage.
  • Relevant VMware certifications (VCP-DW, VCP-DM, VCAP-DM) are highly desired; Master Specialist HCI/VSAN Specialist badges are an added advantage.
  • JAMF certifications (JAMF 200, 300, 400) are highly desired.
  • 8+ years of hands-on experience in EUC, with significant experience supporting and administering Workspace ONE environments.
Benefits
  • Competitive compensation package.
  • Opportunities for career growth and development.
  • Collaborative work environment.


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