Associate Manager – Finance Services

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Locations: PER - Karachi, PK

Time Type: Full time

Posted on: Posted 2 Days Ago

Job Requisition ID: R40998

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started

Role:
As an Associate Manager – Finance Services, the chosen professional shall be responsible:

• To sustain, build and manage one of the resource center's more diverse portfolios of staff.
• This role reports to the Managing Director via the EVP Finance & Operations and the Manager Finance Services, and serves Department & Team Managers whose G&A - Finance staff are housed at the Resource Centre.

Duties and Responsibilities:

• In collaboration with Senior Management and HR, own the Recruitment, Resources, Retention & Results of the Finance portfolio of staff (currently ~200 people).
• Elicit and fine-tune divisions' personnel requirements to drive recruitment efforts.
• Work closely with the Manager Finance Services to gain a comprehensive understanding of the company's hiring needs for each position.
• Coordinate with, guide and drive assigned recruiters to help source and attract appropriate candidates.
• Develop and sustain strong, collaborative relationships with onshore & local managers to enhance communication, support departmental needs, and align hiring strategies with business objectives.
• Organize/keep track of all open vacancies in the portfolio including what stage they are at in the process.
• Liaise with Human Resources to maintain a pool of active candidates for frequent/similar vacancies.
• Perform or drive the technical skills analysis component of recruitment activities for the department.
• Support the non-technical skills analysis component of recruitment activities for the portfolio, in collaboration with the HR department.
• Work to remain abreast with latest trends and gain knowledge relevant to the roles being managed.
• Assist in performing routine personnel coaching and management activities to improve employee satisfaction, performance, and professional development.
• Assist in knowledge sharing and training initiatives across teams within the service line.
• Document and utilize service line success stories to grow the service line.
• Assist in service quality, employee retention and business growth targets.
• Assist in performing business development activities to promote the service line offering.
• Assist with general skills development, marketing, and other tasks and goals, as and when required.

Success Metrics: Service Line/Departmental Cumulative Reviews Score, Departmental Retention Percentage, Service Line Growth Rate.

Education and Experience:

• Advanced Degree in Accounting and Finance, Business Management or similar. Humanities and other graduates, with relevant work experiences also encouraged to apply.
• Experience leading and managing teams directly and indirectly, especially involving ongoing personnel management experiences.
• Experience in recruiting research, hiring, personnel coaching and management.
• At least some experience should be in a team lead/manager role involving delivery of non-technical mentorship and personnel management oversight.
  • Nice to Have: A demonstrable leadership and impact role in the development of an organization dependent on the recruitment and retention of personnel.

Key Skills and Competencies:

• Ability to stay abreast with emerging functional trends, tools, techniques, and best practices.
• Ability to think creatively and problem solve when faced with new challenges.
• Excellent verbal and written communication skills.
• Sound judgement, perseverance, empathy, and a focus on service excellence.
• Ability to work independently as well as collaboratively, multi-task, and deliver quality work in an efficient manner.
• Experience working in high technology industry is a plus.

Additional Requirements:

• This role requires a two-month notice period.
• This role shall be open for location at the Karachi office, with sporadic travel to the other offices 1-3 times a year.

Exciting Benefits we offer:

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment

As a subsidiary of CSI, Contour Software serves as a dedicated Global Centre, currently housing employees and teams for more than 150 Divisional and Corporate departments.