Customer Service Representative

4 days ago

Karachi, Sindh, Pakistan Giftooria Full time

6 days ago Be among the first 25 applicants

Location: Karachi, Pakistan
Company: Giftooria
Apply at: contact@giftooria.com

Role Summary:

Giftooria, a premier gifting solutions provider, is seeking an articulate and resourceful Customer Service Representative to join our on-site team in Karachi. The ideal candidate will demonstrate exceptional interpersonal skills, attention to detail, and the ability to manage high volumes of customer interactions while maintaining brand excellence.

Key Responsibilities:
  • Deliver prompt and professional support via phone, WhatsApp, email, and live chat.
  • Ensure accurate order placement, coordination, and status updates with internal departments.
  • Resolve customer issues with empathy, efficiency, and adherence to service protocols.
  • Log and manage customer data using CRM tools, ensuring accuracy and confidentiality.
  • Act as a liaison between clients and design/operations teams for custom product specifications.
  • Provide support during high-demand periods, including weekends and holidays.
  • Maintain outstanding verbal and written communication skills in English and Urdu.
  • Utilize digital tools (CRM software, WhatsApp Web, email systems) effectively.
  • Bring proven customer service experience, preferably in e-commerce or retail.
  • Be solution-oriented, organized, and capable of multitasking under pressure.
Seniority level:

Entry level

Employment type:

Full-time

Industries:

Retail, Office Supplies, and Gifts

Referrals increase your chances of interviewing at Giftooria by 2x.

Additional Opportunities:
  • Customer Services Specialist - International
  • Customer Service & Support Representative - CSR
  • Behavioural Health Patient Intake Executive - US Medical Billing (work from office only)

Note: This job posting is active as of now.

#J-18808-Ljbffr

  • Customer Service Representative

    7 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team. This individual will be responsible for handling customer inquiries, resolving issues, and providing excellent service.

  • Customer Service Representative

    7 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job TitleCustomer Service RepresentativeWe are seeking a dynamic and enthusiastic Customer Service Representative to join our team. This is an excellent opportunity for individuals who are proactive, have good communication skills, and want to learn and grow with our company.

  • Customer Service Representative

    7 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Customer Service RepresentativeWe are seeking highly motivated and detail-oriented individuals to join our team as Customer Service Representatives. This role is ideal for those looking to start their career in a dynamic environment that values learning and development.The Customer Service Representative will be responsible for responding to...

  • Customer Service Representative

    7 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    About This RoleWe are looking for a skilled Customer Service Representative to join our WhatsApp team. As a key member of our customer support team, you will be responsible for providing exceptional customer service through WhatsApp.

  • Customer Service Representative

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service Representative RoleGlobium Clouds is hiring Chat Support Representatives. The ideal candidate will provide top-notch customer service via chat, responding to inquiries and resolving concerns to ensure customer satisfaction.Key ResponsibilitiesRespond promptly and efficiently to customer inquiries via chat.Deliver accurate and clear...

  • Customer Service Representative

    2 weeks ago

    Karachi, Sindh, Pakistan All Marketing Solutions Full time

    Providing customer service and sales support to businesses in the telecommunications industry. We are currently expanding our team and looking for fresh graduates and students to join us as Evening Customer Service Representatives in our Karachi office.Job Description: Evening Customer Service RepresentativeResponsibilities:1. Handle customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Karachi, Sindh, Pakistan MM Wide Visions Full time

    Customer Service Representative MM Wide Visions, Pakistan Come and join our excellent and rapidly growing team.We are a business outsource provider company looking for experienced professional individuals for the post of Customer Service Representative.Job SpecificationIndividual must possess the following:Minimum 1 year experience.Good IT Skills (Basic...

  • Customer Service Representative

    7 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title:Customer Service Representative

  • Customer Service Representative

    7 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Customer Service RepresentativeWe are seeking a dynamic and proactive individual to fill the position of Customer Service Representative.This role involves providing exceptional customer service, managing files and documents, and assisting with various projects and daily tasks. If you have good communication skills, a strong work ethic, and a willingness to...

  • Customer Service Representative

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title:Customer Service RepresentativeJob Summary:We are seeking a highly motivated and proactive individual to fill the role of Customer Service Representative. This position involves assisting customers with inquiries, resolving issues, and providing exceptional service.Key Responsibilities:Handle customer calls, emails, and chats in a professional and...