Cloud & Systems Trainee

2 days ago

Karachi, Sindh, Pakistan Astera Software, Inc. Full time
Job SummaryWe are seeking motivated and technically curious Cloud & Systems Trainees to join our IT team. This traineeship is designed for individuals eager to gain real-world experience in cloud computing, infrastructure management, and day-to-day IT support.Trainees will work closely with the senior engineers on critical projects, including public clouds, and will support both on-prem systems and end-user environments.What You'll Do
  • Assist with daily IT support operations (issue resolution, ticket tracking, user requests)
  • Participate in infrastructure tasks, including server maintenance, backups, and documentation
  • Support ongoing cloud migration projects and deployments (Azure/AWS)
  • Help maintain active directory, asset inventory, and endpoint security systems
  • Document configurations, processes, and technical guides for internal use
  • Provide support during system upgrades, patching, and monitoring tasks
  • Collaborate with the team on automation tasks (scripts, monitoring setups, etc.)
What You'll Need
  • Technical Foundations:
    • Understanding of cloud concepts (IaaS, PaaS, SaaS) and hands-on exposure to Azure or AWS
    • Familiarity with Linux and Windows Operating Systems
    • Basic command-line experience (Bash, PowerShell)
    • Understanding of networking basics: IP, DNS, DHCP, firewalls
  • Support & Troubleshooting:
    • Basic troubleshooting of laptops, printers, and user issues
    • Experience or familiarity with ticketing systems (e.g., Jira, Zendesk)
    • Good documentation and organization skills
  • Soft Skills:
    • Strong communication and teamwork
    • Willingness to learn, take initiative, and work in a split shift environment
    • Attention to detail and accountability in task execution
  • Education:
    • Bachelor's degree in computer science, IT, or a related field
    • Relevant certifications (Azure Fundamentals, AWS Cloud Practitioner, CCNA) are a plus
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