
Service Delivery Manager
3 weeks ago
Job Responsibilities:
• Responsible for timely resolution of customer issues, effective monitoring of tickets, understanding OEM catalogs and pricing.
• Teleconference with the Supplier to get updates and ensuring timely escalations of issues.
• Work with international clients belonging to Foreign Regions.
• Work in rotation while providing customers with timely and desired feedback.
• Solve customer issues through various communication tools (Email, Phone Calls, etc…).
• Develop calculations based on order size and essential requirements.
Job Shifts: 3pm – 12am Monday to Friday
Job SpecificationRequirements:
Experience: 2 to 4 Years of Customer Services, Research & Analysis
Location: Karachi (SMCHS)
Candidate should have managerial or assistant managerial experience.
Skills:
• Fluent English Verbal & Written Communication Skills as the incumbent will be dealing in International Market
• Ms. Excel Expertise & Experience
• Customer Satisfaction
• Supply Chain Management / Marketing
Education: BBA/MBA (Marketing/Supply Chain) (Applicants having A/O Level's background will be preferred).
Arpatech is a boutique technology services company delivering business solutions to its global customers. Arpatech delivers a broad portfolio of information technology and business process outsourcing services to clients in the financial services.
#J-18808-Ljbffr-
Assistant Manager, R2R Service Delivery
4 weeks ago
Karachi, Sindh, Pakistan Delivery Hero SE Full timeCompany Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...
-
Assistant Manager, R2R Service Delivery
4 weeks ago
Karachi, Sindh, Pakistan Delivery Hero Austria Full timeAbout the opportunityDesignation: Assistant Manager R2R Delivery ServicesDepartment: FinanceLocation: Karachifoodpanda is the leading on-demand food delivery company in Pakistan, bringing thousands of your favorite restaurants online to your home or office quickly. We are looking for a highly-driven and motivated Assistant Manager Financial Reporting to...
-
Service Delivery Manager
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Service Delivery ManagerOur organization is seeking an experienced professional to serve as a Service Delivery Manager. This role requires the individual to maintain all interactions with customers, including sales, customer service, and order processing.Key Responsibilities:Maintain proper customer informationSchedule and conduct visits to...
-
Service Delivery Manager
6 days ago
Karachi, Sindh, Pakistan Cooperative Computing Full timeCooperative Computing (C|C) is a digital enablement organization enabling organizations to effectively operate in the automated economy. The future of business is in maximizing relationships through the effective use of technology. With our clients, we discover, strategically engineer a digital strategy and enable these strategies through the implementation...
-
Assistant Manager Service Delivery
2 weeks ago
Karachi, Sindh, Pakistan Unilever Full timeUnilever is hiring for Assistant Manager Service DeliveryJob Title: Assistant Manager Service DeliveryWork Level: WL1Reports to: Service Delivery ManagerWorkLocation:Karachi Head OfficeJob Type:FulltimeABOUT UNILEVER:Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of...
-
Senior IT Service Delivery Specialist
7 days ago
Karachi, Sindh, Pakistan beBeeCustomer Full timeService Level CoordinatorWe are seeking a skilled Service Level Coordinator to manage service level agreements and ensure the consistent delivery of high-quality IT services.Monitor service delivery performance against defined SLAs and prepare regular reports for management review.Collaborate with service delivery teams to ensure compliance with SLAs and...
-
Assistant Manager, R2R Service Delivery
4 weeks ago
Karachi, Sindh, Pakistan foodpanda hk Full timeAbout the opportunityDesignation: Assistant Manager R2R Delivery ServicesDepartment: FinanceLocation: Karachifoodpanda is the leading on-demand food delivery company in Pakistan, bringing thousands of popular restaurants online to your home or office quickly. We are looking for talented individuals to join our growing team in a startup environment.We are...
-
Service Delivery Manager
6 days ago
Karachi, Sindh, Pakistan Arpatech Pvt Limited Full timeJob ResponsibilitiesAssigning of all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team.The role requires managing effective internal/external client relationships within a defined area of responsibility.Liaising with multiple customers and suppliers within the global IT...
-
Analyst, Service Delivery
3 weeks ago
Karachi, Sindh, Pakistan Aga Khan University Full timeAnalyst, Service Delivery (Networks)Entity: Aga Khan UniversityLocation: KarachiIntroduction to the Aga Khan University:The Aga Khan University is a private, international university committed to international standards of excellence in teaching, research and service. Its teaching hospital, the Aga Khan University Hospital has been accredited by the...
-
Assistant Manager, Account Management
4 weeks ago
Karachi, Sindh, Pakistan Delivery Hero Austria Full timeAbout the opportunityJob DescriptionThe pandas have embarked on an inspiring journey to serve "Meal for Every Table". This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges,...