System Engineer

5 days ago


Lahore, Punjab, Pakistan Great Computer Solutions - Global Full time
About Us:

Founded in 1996, Great Computer Solutions LLC is a leading provider of helpdesk, desktop, managed network support, managed hosting, data backup, disaster recovery, and business continuity services.

Our mission is to make technology work for our clients, whether through onsite helpdesk, break/fix services, hosting complex applications, conducting network security audits, ensuring disaster recovery plans, or resolving server issues. GCS helps companies realize the full value of information technology from anywhere at any time.

Job Description
  • GCS (Microsoft Midmarket Solution provider, Managed Service Provider) seeks a self-driven System Engineer to join our team.
  • Provide remote support to staff and clients in the USA, troubleshooting issues as they arise.
  • Coordinate with senior technical staff such as Sr. System Administrator, Chief System Architects, and team members.
  • If you are passionate about learning and acquiring new skills, do not miss this opportunity.
Location:

Lahore & Multan

Shift:

8 AM - 5 PM CDT

Job Responsibilities:
  • Manage IT infrastructure for all clients, including physical and virtual environments.
  • Maintain and optimize hardware performance through upgrades.
  • Manage internal networks within virtual environments.
  • Implement security patches across servers and appliances.
  • Manage endpoint security, including EDRs, AVs, and patch management.
  • Collaborate with network, cloud, and helpdesk teams to optimize client infrastructure.
  • Manage storage area networks where applicable.
  • Address operating system issues and manage access rights and security.
  • Administer complex domain environments, including domain controllers, ADS, RODCs, Azure AD, and on-premises & cloud environments.
  • Install and configure new software and hardware.
  • Monitor system performance and plan upgrades.
  • Manage user accounts, assets, and security permissions.
  • Assess client requirements and design suitable system architectures.
  • Implement and maintain virtual infrastructures like Hyper-V and VMware.
  • Develop disaster recovery and fault tolerance solutions.
  • Document technical specifications and infrastructure plans.
  • Plan for capacity, storage, and database performance.
  • Update and upgrade servers and equipment regularly.
  • Implement security policies and measures.
  • Research and recommend improvements to the system environment.
Skills and Experience:
  • BSc or MSc in IT, CS, SE, or related fields.
  • 5+ years of IT experience.
  • Certifications such as Microsoft MCP, MCITP, MCSA, MCSE, CCNA, VMware VCP, AZ-104, MS-300/301.
  • Strong interpersonal and communication skills.
  • Technical troubleshooting skills.
  • Ability to multitask and adapt quickly.
  • Understanding of support tools and IT service delivery.
  • Fast typing skills for accurate service request entry.
  • Self-motivated and able to work in a dynamic environment.
Benefits:
  • Competitive salary in USD
  • Provident Fund (P.F)
  • EOBI
  • Annual bonus and performance-based increments
  • Casual, sick, annual, paternity, marriage leaves, and birthday day off
  • Learning & development opportunities
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