System & Network Engineer (Level II)

7 days ago


Lahore, Punjab, Pakistan Prime System Solutions Full time

Job Title: System and Network Administrator (Level-II)

Job Type: Full-time

Industry: Managed Service Provider

Work Schedule: Onsite

Timing: US Time Zone (EST)

* Please apply for the role if you have relevant experience for this role and fluent in English communication.

Job Description:
The System and Network Administrator is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments. This role involves providing technical expertise in system and network administration to ensure seamless operation and security of both on-premises and cloud-based systems. The System and Network Administrator will manage a broad range of systems, including networking equipment, servers, firewalls, virtualization technologies, and cloud services, and provide comprehensive support to ensure business continuity and optimal performance.

The ideal candidate will possess strong hands-on experience with Microsoft 365, Active Directory, Azure, and a variety of firewall technologies, as well as a deep understanding of virtualization platforms, such as VMWare. Experience working with remote access tools, monitoring platforms, and ticketing systems is also required. A proactive approach to problem-solving and a strong capacity for working in a fast-paced, multi-client environment are essential.

Key Responsibilities:

  • Network and System Administration:
    • Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies from vendors such as Cisco, SonicWall, Palo Alto, Juniper, F5, HP, and Aruba.
    • Manage and maintain server environments, both on-premises and in the cloud, using Windows Server (2008-2022) and virtualization technologies such as VMWare and Hyper-V.
    • Support and administer Microsoft 365, Active Directory, and Azure environments, including user management, group policies, and cloud-based services.
    • Implement and maintain firewalls and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet to ensure secure remote access and data protection.
  • Security and Compliance:
    • Monitor, configure, and manage security protocols, including intrusion detection/prevention systems, firewalls, and anti-virus solutions.
    • Perform regular security assessments, vulnerability scans, and patch management to ensure compliance with security best practices.
    • Work with clients to develop and implement disaster recovery and business continuity plans.
  • Support and Troubleshooting:
    • Provide Level 1 and Level 2 technical support for system, network, and application issues.
    • Use remote management tools to diagnose and resolve issues in a timely manner, ensuring minimal disruption to client operations.
    • Troubleshoot problems across various client environments, ranging from simple desktop issues to complex network problems.
  • Virtualization and Cloud Services:
    • Administer VMWare environments, including the installation, configuration, and maintenance of virtual servers.
    • Provide expertise in cloud services, particularly Azure, to support client needs for scalable and resilient infrastructure.
  • Collaboration and Ticket Management:
    • Collaborate with internal and external teams to provide effective IT solutions and support.
    • Utilize ticketing systems such as ConnectWise, Kaseya, and ServiceNow to track, manage, and resolve support requests in an organized and timely manner.
    • Ensure proper documentation of all configurations, troubleshooting efforts, and solutions in the ticketing system.
  • Monitoring and Reporting:
    • Proactively monitor network and system performance, using monitoring tools to detect and resolve potential issues before they impact client operations.
    • Provide regular reports on system performance, uptime, and security incidents to management and clients.

Required Skills and Experience:

  • 5+ years of experience as a System and Network Administrator, with a proven track record of installing, configuring, maintaining, and troubleshooting network and data center technologies.
  • 5+ years of experience in a helpdesk or technical support role, providing frontline support and resolving issues via ticketing systems.
  • Expertise in Microsoft 365, Active Directory, and Azure cloud platforms, including advanced user and group management, permissions, and cloud services administration.
  • In-depth knowledge of firewall technologies and VPN solutions such as Cisco AnyConnect, Meraki, SonicWall, and Fortinet, with hands-on experience configuring and troubleshooting these systems.
  • Strong proficiency in VMWare and other virtualization platforms, including virtual machine setup, maintenance, and performance tuning.
  • Experience managing Windows desktop and server environments (20082022), with a strong understanding of patch management, updates, and system hardening.
  • Proficiency with ticketing and remote management tools such as ConnectWise, Kaseya, ServiceNow, and other similar platforms.
  • Solid understanding of networking protocols, including TCP/IP, DNS, DHCP, and VPN configurations.
  • Strong problem-solving skills, with the ability to work efficiently in a fast-paced environment and manage multiple client systems simultaneously.

Preferred Qualifications:

  • Experience with monitoring tools and network management platforms for proactive system maintenance and issue detection.
  • Familiarity with additional virtualization technologies like Hyper-V.
  • Strong understanding of disaster recovery planning and implementation.
  • Certification in relevant areas such as Microsoft, Cisco, or VMware (e.g., MCSA, CCNA, VCP).

This role is crucial in ensuring clients IT infrastructures are secure, reliable, and optimized for performance, and offers the opportunity to work with cutting-edge technologies in a dynamic environment.

#J-18808-Ljbffr
  • Network Engineer

    7 days ago


    Lahore, Punjab, Pakistan Prime System Solutions Full time

    Position Summary:As a Network Engineer Level II, you will be a key contributor to the technical success of our clients, providing advanced technical support and solutions. This role involves a higher level of responsibility, including troubleshooting complex issues, implementing solutions, and collaborating with both clients and internal teams.Key Duties and...


  • Lahore, Punjab, Pakistan Make It Happen - Global Full time

    Direct message the job poster from Make It Happen - Global|HR Executive | Recruiter | HR Operations | Data Management | Freelance Recruiter | ERP ExpertCompany DescriptionMake It Happen - Global is a learning, HR, and organizational development company based in Lahore. We focus on designing and enabling transformational initiatives for organizations, teams,...

  • System Engineer

    7 days ago


    Lahore, Punjab, Pakistan Stewart Pakistan Private Limited Full time

    Get AI-powered advice on this job and more exclusive features.Be part of a company undergoing an organizational change with goals that will challenge the industry standards. We are looking for innovators who are as committed to shaping the future of the company as we are. If you are a highly experienced Systems Engineer who is driven to provide complex...


  • Lahore, Punjab, Pakistan TCP Software Full time

    Join to apply for the Software Engineer II, Machine Learning role at TCP Software1 week ago Be among the first 25 applicantsJoin to apply for the Software Engineer II, Machine Learning role at TCP SoftwareTCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.About TCP (TimeClock Plus)For more...

  • Network Engineer

    3 weeks ago


    Lahore, Punjab, Pakistan Techaccess Pakistan Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Techaccess PakistanJob Title: Network EngineerLocation: LahoreJob Responsibilities:Design and deploy functional and secure networks (LAN, WAN, WLAN, VPN).Configure and maintain network hardware and software (routers,...

  • Network Engineer

    7 days ago


    Lahore, Punjab, Pakistan SHE Technologies Pvt. Ltd. Full time

    4 days ago Be among the first 25 applicantsDirect message the job poster from SHE Technologies Pvt. Ltd.Managing Director at She Technologies (Pvt.) Ltd.Company Description:SHE Technologies is a Real Estate Property Management Company based in Lahore, Pakistan, providing state-of-the-art software solutions for real estate professionals. With a suite of...


  • Lahore, Punjab, Pakistan beBeeNetwork Full time

    At the forefront of network operations, our Junior Network Engineer plays a pivotal role in ensuring seamless connectivity and security.**Key Responsibilities:**Assist senior engineers in routine network operations and troubleshooting.Collaborate with team members to design and implement network solutions.Install and configure networking equipment to...

  • Network Engineer

    4 weeks ago


    Lahore, Punjab, Pakistan Info Resume Edge - GCC Full time

    SDWAN -T2 Network EngineerWe are looking for a Network Engineer who is responsible for implementing, maintaining, supporting, network devices within an organization or between organizations. Assume responsibility for key client networks, accountable for maintenance and improvement.In this role, you should have excellent problem-solving skills and thorough...


  • Lahore, Punjab, Pakistan DWP Group Full time

    1 week ago Be among the first 25 applicantsDirect message the job poster from DWP GroupTalent Acquisition @ DWP Group-GREE/EcoStar | HR Professional | Driving People Strategies & Hiring Top Talent |We are looking for a highly skilled Senior Network Engineer to oversee and manage the configuration, administration, and troubleshooting of network and system...


  • Lahore, Punjab, Pakistan DWP Group Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from DWP GroupTalent Acquisition @ DWP Group-GREE/EcoStar | HR Professional | Driving People Strategies & Hiring Top Talent |We are looking for a highly skilled Senior Network Engineer to oversee and manage the configuration,...