Customer Relations Manager

3 weeks ago


Lahore, Punjab, Pakistan International Trekkers Full time

Direct message the job poster from International Trekkers

Company Description

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Role Description

This is a full-time hybrid role for a Customer Relations Manager at International Trekkers. The role is located in Lahore with the option for some remote work. The Customer Relations Manager will be responsible for managing customer inquiries, resolving complaints, and ensuring a positive customer experience. Additionally, they will oversee customer feedback, analyze data to improve services, and collaborate with internal teams to coordinate customer support efforts.

Qualifications
  • Customer Service, Relationship Management, and Conflict Resolution skills
  • Excellent Communication and Interpersonal skills
  • Strong Organizational and Time Management skills
  • Problem-solving and Analytical skills
  • Experience in the travel or hospitality industry is a plus
  • Bachelor's degree in Business Administration or related field
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development

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