
Travel Consultant
3 weeks ago
Enhance client satisfaction and build a loyal clientele by promoting and booking traveling arrangements for individuals and businesses.
Responsibilities:
- Conduct research on various destinations and travel options, considering factors such as prices, customs, weather conditions, and reviews.
- Analyze clients' specifications and preferences to suggest tailored travel packages or services.
- Collaborate with clients from start to finish, arranging visas, bookings, transportation, and accommodations as needed.
- Provide travelers with essential information and resources, including guides, maps, and event programs.
- Collect deposits and balances from clients.
- Develop promotional strategies and materials to sell itinerary tour packages.
- Address unforeseen problems and complaints, determining eligibility for refunds as necessary.
- Maintain familiarity with tourism trends by attending conferences and staying updated.
- Create and update electronic records of clients.
- Nurture relationships with key stakeholders.
- Manage financial statements and documents.
- Achieve revenue and profit targets.
We are seeking a skilled Travel Consultant / Sales Representative with the following qualifications:
- Previous experience as a Travel Consultant is highly desirable.
- Proficiency in traveling software, including computer reservations systems and GDS systems, is an asset.
- Strong English language skills; additional languages are an advantage.
- Demonstrated sales skills and customer-centric approach.
- Effective communication, presentation, and persuasion skills.
- Proven ability to handle crises.
- Degree in Hospitality, Travel, Tourism, or Marketing is preferred.
- Prior personal travel experience is beneficial.
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