Senior Operations Executive

1 week ago


Lahore, Punjab, Pakistan 360SynergyTech Full time

Job Responsibilities:

  1. Monitors and executes day-to-day activities of the team to ensure required support.
  2. Provides smooth and efficient flow of work within the team.
  3. Identifies operation-related issues to maximize efficiency in terms of time, cost, and resources.
  4. Prepares daily to-do lists for the team and executes work efficiently and effectively.
  5. Reports daily activities of the department and highlights issues that are of considerable concern to management.
  6. Communicates with upper management to develop strategic operations goals.
  7. Monitors operational performance of both internal and external service providers.
  8. Provides a workplace setting that is conducive to productive work.
  9. Monitors performance metrics.
Job Specification

Qualifications:

  1. Bachelor's degree in Management/Business Administration or related field from a recognized university with at least 2 years of work experience.
  2. In-depth knowledge of customer relationships and dealing with their issues.
  3. Excellent written and verbal communication skills, specifically in English.
  4. Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
  5. Good knowledge of documentation and reporting.
  6. The ability to self-motivate and motivate a team.
  7. Experience working to and exceeding targets.

Location: Information Technology and Services - Lahore, Pakistan

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