Associate Account Manager

2 weeks ago

Multan, Punjab, Pakistan KSB Company Full time
Associate Account Manager

Locations: Multan

Posted on: 2 Days Ago

Job Requisition ID: JR_21084

Purpose of the Position:
The Sales Engineer is responsible for supporting KSB's sales of pumps, valves, mechanical seals, reverse engineering, and services, focusing on maintaining strong customer relationships, meeting KPIs, and driving service revenue opportunities.

Key Responsibilities:

  1. Develop and maintain detailed knowledge of KSB products and services, including pumps, valves, reverse engineering, and mechanical seals.
  2. Monitor and report monthly on KPIs, including sales, collections, and order intake.
  3. Build and strengthen customer relationships, planning customer visits, and attending sites to generate RFQs and drive customer satisfaction.
  4. Collaborate with the Sales Account Manager to assist with lead generation, offer submissions, and order intake while collecting receivables and gathering market intelligence.
  5. Establish service contracts and identify service revenue opportunities with the Sales Account Manager.
  6. Take responsibility for specific projects and key account customers as assigned by the Sales Account Manager.
  7. Ensure accurate documentation of RFQs, offers, POs, and other relevant forms in the designated portals.
  8. Maintain and update customer opportunities in the system and installed databases.
  9. Complete administrative tasks such as regional and flash reports, following credit control policies.

Requirements:

Education: B.E./B.Tech in Mechanical Engineering (or related field).

Experience: 3-5 years of experience in selling services, spare parts, machinery, or equipment (preferably pumps).

Skills: Strong negotiation skills, product/market knowledge, relationship-building, customer retention, and excellent communication and interpersonal skills.

About Us

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB's research and development activities forms the basis for the company's success.

At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

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