Azure Cloud Infra Technical Lead

About Sopra Steria
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion.
The world is how we shape it.

Responsibilities:

• Design and implement cloud and hybrid (mix of cloud and on-premises) based infrastructure solutions that includes both virtualized compute and storage.
• Design and implement high availability and disaster recovery solutions that span the cloud and on-premises.
• Design and implement VPCs to deploy mission critical production applications using AWS infrastructure services.
• Act as a Technical Lead for customer onboarding projects and work with Customers to establish G2C connectivity.
• Install, configure, implement and support Windows/Linux servers including management of user/group accounts & policies, integration to Entra ID and MEDS.
• Manage the patching regime of all systems.
• Manage the global hosting asset/inventory and perform lifecycle planning and execution.
• Manage monitoring systems such as Prometheus, Nagios or equivalent.
• Manage other hosting related technologies such as proxy/web filtering, load balancers, WAF, backup and replication solutions, and so forth as DRBD, GlusterFS, NetApp ONTAP, etc.
• Provide L3 support for the cloud team on Azure, Storage, Networking, Linux platforms.
• Create and review monthly operations reports.
• Define SOPs and participate in Audits and DR activities.
• Ensure all solutions comply to corporate security policies and standards.
• Gather design requirements from stakeholders (e.g., Business and application groups) and translate into functional and technical requirements.
• Automate repeatable operations activities to optimize delivery time.
• Able to perform Capacity Planning on customer environment on Managed Cloud and provide recommendations for improving availability and cost optimization.
• Manage the lifecycle of all requests and incidents that arise, driving for root cause of problems to prevent incidents from recurring.
• Participate in after-hours support (on call) and scheduled implementation activities as required.

Technical Skills/Experience:

• 6+ years of Experience with working on Azure Infrastructure services (Architecture/administration/operations)
• Strong working knowledge of AZURE services: AKS; Storage Accounts; Load Balancers; Virtual Network; DNS; IAM; Vault, VPN; Private Link; Express Route;

WAF; Entra ID; Billing; Trusted Advisor; SSO; Monitor; Backup;
• Should be proficient in Terraform, Python, Ruby, Bash, PowerShell

• Proficiency in Linux/Unix OS is must.
• Good working knowledge of Networking concepts and tools: Routing, Switching, Firewall security, Proxy, Reverse Proxy, HAProxy, Nginx
• Experience in using the tools: GiT, Jenkins, Puppet, Ansible
• Experience with System hardening guidelines e.g., CIS, NIST
• Experience with Infrastructure Monitoring tools is required.
• Experience in working with Ticketing tools like Salesforce, Service now, Jira is preferred.
• Require minimal supervision and works well in Production Operations team.
• Ability to work efficiently under pressure on non-routine and highly complex tasks.
• Team player with strong interpersonal, written and verbal communication skills.
• Ability to work in a multicultural team spread across the globe (Europe, India, NA)
• Must have customer first mind set.
• Azure Solutions Architect Expert is a plus.
• Knowledge of AWS Cloud is a plus.
• Education: Bachelors or Master's Degree in CS/CE or equivalent

Total Experience Expected: 06-08 years

B.E./ B.Tech./ MCA

Requires 24*5 Rotational shift including night shift as per business needs. Requires availability outside business hours On-call / standby on weekday/weekend

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.

All of our positions are open to people with disabilities.