Sales & Operations Lead

2 weeks ago

Lahore, Punjab, Pakistan Shifa Therapy Full time

Direct message the job poster from Shifa Therapy

Assistant Manager HR at oladoc | Shaping the Future of Healthcare through Strategic Talent Acquisition, Culture Building, and Employee Empowerment in…

Role Overview

We're looking for a Sales & Operations Lead to drive both business growth and backend operational excellence. This dual-role manager/Lead will oversee a remote sales team to drive B2B and B2C client acquisition, while also managing internal support operations related to therapist onboarding, performance tracking, and payouts.

This is a high-impact position for someone who thrives at the intersection of strategy, execution, people management, and process improvement.

Key Responsibilities

  • Manage and mentor the remote sales team, setting weekly/quarterly goals and reviewing individual performance
  • Develop and iterate on sales playbooks, pitch decks, scripts, and CRM workflows
  • Monitor the full sales funnel—from lead generation to conversion—ensuring accurate and timely data entry in the CRM
  • Collaborate with marketing to align campaigns with pipeline needs
  • Prepare weekly sales dashboards, KPIs, and executive summaries
  • Jump in on key calls with large B2B/B2C prospects (e.g. HR teams, institutions, insurance providers)

Support Operations & Therapist Management

  • Oversee therapist onboarding and credentialing, ensuring all documentation is accurate and timely
  • Build and maintain therapist records: active status, licensing, availability, and feedback
  • Create and own payout processes (e.g., monthly payout reconciliation, dispute resolution, onboarding new bank accounts)
  • Improve therapist experience and retention through structured communications and engagement
  • Ensure cross-functional alignment between client support, therapist scheduling, and sales/marketing

Process Optimization & Internal Systems

  • Identify and implement operational improvements across tools (e.g., CRM, payout tracking, onboarding flows)
  • Create SOPs and checklists to support therapist management, lead tracking, and client onboarding
  • Set up systems for therapist performance monitoring and therapist-client matching improvements
  • Work closely with founders to refine and execute internal projects

Requirements

  • 3–5 years of experience in sales, operations, or business management (startup or health/wellness sectors preferred)
  • Experience managing remote or hybrid teams, especially in sales or customer service
  • Hands-on familiarity with CRMs (HubSpot, Zoho, or similar), task tracking (ClickUp, Trello, etc.), and G-Suite
  • Strong communication skills—verbal and written—with ability to manage multiple stakeholders
  • Process-oriented mindset with a knack for building structure in chaotic startup environments
  • Deep empathy and cultural sensitivity to work in a faith-informed mental health space
  • Bonus: Experience in healthcare, wellness, or therapist/staff operations

What We Offer

  • Leadership position in a fast-growing, purpose-driven startup
  • Mentorship and close collaboration with the founding team
  • Real-world impact by transforming mental health access for underserved communities
  • Flexible remote work environment
  • Growth potential into a Director-level role as the company scales
  • Competitive salary + performance-based bonus + benefits (for eligible regions)
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesMental Health Care

Referrals increase your chances of interviewing at Shifa Therapy by 2x

Get notified about new Operations Lead jobs in Lahore District, Punjab, Pakistan.

Lahore, Punjab, Pakistan $6,000 - $7,200 1 month ago

Cybersecurity Consultant - GRC (Product)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Sales Development Representative

    1 week ago

    Lahore, Punjab, Pakistan Sales Amplifiers Full time

    Sales Development Representative (SDR / Opener) – On-Site, LahoreSales Development Representative (SDR / Opener) – On-Site, Lahore21 hours ago Be among the first 25 applicantsDirect message the job poster from Sales Amplifiers Founder - Sales Amplifiers LLC | Director - Laptop Shop & Phono Engineers | Convener LCCI IT Automation 2024-25 | Driving 15%+...

  • Sales Operations Team Lead

    7 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Executive Sales Operations Team LeadWe are seeking an experienced Executive Sales Operations Team Lead to join our team. In this role, you will be responsible for organizing the Sales Operations Section in assigned areas and ensuring staff training and motivation to achieve individual targets.Main Responsibilities:Organize sales operations teams across...

  • Sales Executive

    7 days ago

    Lahore, Punjab, Pakistan Lead fire solutions Full time

    Lead fire solutions Lahore, Punjab, Pakistan3 weeks ago Be among the first 25 applicantsThe candidate for this position will excel at creating and closing new opportunities. Using a consultative approach to selling, this person will identify and qualify leads, leading to sales opportunities with both new and existing customers.ResponsibilitiesMeet and exceed...

  • Team Lead

    7 days ago

    Lahore, Punjab, Pakistan Jubilee Life Insurance Limited-Window Takaful Operations Full time

    Company: Jubilee Life Insurance Limited-Window Takaful OperationsLocation: Lahore, Punjab, PakistanThis is a full-time on-site Team Lead role located in Lahore at Jubilee Life Insurance Limited-Window Takaful Operations. The Team Lead will be responsible for managing and leading a team of Takaful Operations staff, overseeing day-to-day operations, ensuring...

  • Content Writer – On-Site

    3 days ago

    Lahore, Punjab, Pakistan Sales Amplifiers Full time

    Content Writer – On-Site (Lahore Office) Night ShiftContent Writer – On-Site (Lahore Office) Night ShiftDirect message the job poster from Sales Amplifiers Founder - Sales Amplifiers LLC | Director - Laptop Shop & Phono Engineers | Convener LCCI IT Automation 2024-25 | Driving 15%+ Growth & 40% Export…Company: Sales Amplifiers LLCLocation: Lahore,...

  • Lead Sales

    7 days ago

    Lahore, Punjab, Pakistan OneWood Full time

    Lead Sales / Business Development Executive OneWood, Pakistan We are providing expert Digital Marketing and Digital services to businesses locally and internationally. With an extensive array of expertise when it comes to Digital Solutions, we have dedicated ourselves to using Digital Marketing and Sales which covers a variety of vertical industry sectors....

  • Business Developer

    3 weeks ago

    Lahore, Punjab, Pakistan LEAD Concept Full time

    LEADconcept is looking to hire Business Developer/Bidding Expert to bring leads from International Market for our office located in Gulberg 3, Lahore.Candidates MUST have:Technical knowledge, commonly used programming languagesAbility to respond to technical questionsKnow how to pitch in the Global marketExperience does not matter at all but we want...

  • Sales Manager

    7 days ago

    Lahore, Punjab, Pakistan Lead Market Technology Solution Full time

    A Cosmetics is looking for an experienced Sales & Business Development Professional with excellent communication and business closing skills.Regular activities include:Identifying new customersSending proposalsPitching and closing salesEnhancing organization reputation by accepting ownership for accomplishing new and different requestsExploring opportunities...

  • Content Writer – On-Site

    4 days ago

    Lahore, Punjab, Pakistan Sales Amplifiers Full time

    Content Writer – On-Site (Lahore Office)Content Writer – On-Site (Lahore Office)1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Sales Amplifiers Founder - Sales Amplifiers LLC | Director - Laptop Shop & Phono Engineers | Convener LCCI IT Automation 2024-25 |...

  • Sales Operations Executive

    13 hours ago

    Lahore, Punjab, Pakistan HR POD Careers Full time

    Sales Operations Executive (Hybrid, Lahore, PKR Salary)Join to apply for the Sales Operations Executive (Hybrid, Lahore, PKR Salary) role at HR POD Careers.Job Details:Experience: 1-2 years as a Sales Development Representative (SDR).Exceptional verbal communication skills with a UK native accent (mandatory).Ability to understand and engage with Polish and...