
Customer Support Representative
2 days ago
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Direct message the job poster from Now Software (Pvt) Limited for more information.
Responsibilities:- Assist customers with service-related inquiries.
- Troubleshoot and resolve issues promptly.
- Provide clear and accurate information about our products and services.
- Maintain a positive and professional attitude in every customer interaction.
- Strong communication and problem-solving skills.
- High proficiency in English.
- Previous experience in customer service.
- Ability to thrive in a fast-paced environment.
- Critical thinking skills to resolve issues efficiently.
- Proficiency in CRM software and tools such as Fresh Chat, Vici Dial, and Digi Talk.
- Familiarity with the telecom industry is a plus
- Timings: 2 pm to 10 pm / 5 pm to 1 am (rotational)
- Note: This is not a sales role.
- Seniority level: Entry level
- Employment type: Full-time
- Industries: IT Services and IT Consulting
Referrals can increase your chances of interviewing at Now Software (Pvt) Limited by 2x.
Other Opportunities:- Sign in to set job alerts for roles such as:
- Customer Support Representative
- Ecommerce Customer Service Representative
- Call Center Customer Service Representative
- Associate Officer, Community Program Support
- Customer Service Representative (Spanish)
Location: Rawalpindi, Punjab, Pakistan. Posted 22 hours ago.
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