Data Center Engineer

Background on Technical Environment for this role

EDC (Enterprise Data Center) is a global organization responsible for the Firm's enterprise data center portfolio, one of several towers under the Core Infrastructure (CI) division.EDC is accountable for the provisioning and management of the Firm's data centers from initial requirements, construction and fit-out, and is also responsible for the physical life cycle management of IT assets housed within.EDC provides data center services to CI towers such as Enterprise Computing (EC), Enterprise Network Services (ENS), Main Frame (MC), among others.The Data Center portfolio is comprised of various data center types across the globe, ranging from dedicated owned and operated sites to colocation facilities with large and small footprints.

Primary Technology Goods Receiving Responsibilities

-Responsible for the receipt, breakdown and inventory system logging of decommissioned data center assets whose next state of disposition is disposal or reuse

-Validate upstream records meet decommission scope and technology goods receiving requirements

-Ensure persistent storage components are timely separated from parent device, scanned and logged into the appropriate inventory system

-Ensure technology goods received adhere to asset inventory standards and procedures

-Validate technology goods slated for disposal received via the Logistics processes (ingested non-DC goods)

-Manage proper turnover of processed assets to secure storage entity

-Coordinate with relevant teams to identify and document asset management control risks i.e., physical security systems, secure storage access, CCTV coverage, record keeping, etc. is in place as per Client requirements.

-Support periodic asset management audits and investigations via field and/or desktop analysis efforts

Qualifications – Skills required

-Extensive familiarity with computer components such as chassis, hard drives, memory cards, power supplies, printers, monitors, and ancillary devices and experience with assembly and disassembly

-Ability to read, create, and update standard flowcharts using Microsoft PowerPoint and Visio.

-Excellent reading and analytical skills to read operational process documents, feedback on their effectiveness and update them when necessary.

-The ability to take and maintain meticulous notes and records of activities.

-Ability to learn and adapt to Client proprietary data systems.

-Excellent teamwork skills, capable of working effectively across a variety of IT and Business groups, across regions and roles and, and being able to interact effectively with all management levels

-Ability to switch context quickly and work on multiple streams of work concurrently

-Ability to identify appropriate stakeholders within and beyond immediate team and work to build and maintain tight network/relationships with them

-Ability to identify where focus is needed and bring clarity to requirements

-Proven ability to execute on multiple, concurrent projects with minimal supervision

-Ability to work in fast-paced environment with tight deadlines

-Strong problem-solving skills

(CORE/TECHNICAL SKILLS)

-Microsoft Excel (lookups, pivot tables, formatting) Microsoft PowerPoint and Visio, and Microsoft Outlook

-Proven ability to comply to and execute on IT Asset Procedures

-Proficiency in ServiceNow or related ticketing systems

Education and qualifications

-Educated to degree level

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesIT Services and IT Consulting

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