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Sales Executive

4 weeks ago

Lahore, Punjab, Pakistan Tech Zone Consultancy Full time

As a Sales Executive at [Travel Agency Name], you will play a crucial role in driving the growth of our travel services by building relationships with clients, understanding their travel needs, and providing tailored solutions. Your primary responsibilities will include generating new business opportunities, managing client accounts, and delivering exceptional customer service to ensure a seamless travel experience.

Key Responsibilities:

Client Acquisition: Identify and target potential clients through various channels, including referrals, networking events, and online platforms. Develop and execute strategies to convert leads into sales.

Consultation and Sales: Engage with clients to understand their travel preferences, budget, and requirements. Recommend suitable travel packages, accommodations, and services that align with their needs.

Account Management: Maintain and nurture relationships with existing clients to ensure repeat business and client satisfaction. Address any issues or concerns promptly and professionally.

Product Knowledge: Stay updated on the latest travel trends, destination information, and promotional offers. Provide clients with accurate and relevant information to enhance their travel experience.

Sales Targets: Achieve and exceed monthly and quarterly sales targets. Monitor sales performance and adjust strategies as needed to meet objectives.

Administrative Tasks: Prepare and process travel bookings, handle documentation, and ensure all transactions are completed accurately. Maintain organized records of client interactions and sales activities.

Customer Service: Provide exceptional post-sales support, including handling inquiries, managing changes to bookings, and resolving any issues that arise before, during, or after travel.

Collaboration: Work closely with other team members and departments to ensure a cohesive approach to client service and business development.

Qualifications:

Education: Bachelor's degree in Business, Marketing, Hospitality, or a related field preferred.

Experience: Proven experience in sales or a customer-facing role, ideally within the travel industry. Experience with travel booking systems and CRM software is a plus.

Skills: Strong interpersonal and communication skills. Ability to build rapport with clients and effectively address their needs. Excellent organizational and time management skills.

Knowledge: Understanding of travel industry trends, destinations, and products. Familiarity with travel regulations and documentation.

Attributes: Proactive, self-motivated, and target-driven with a passion for travel and customer service. Ability to work independently as well as part of a team.

Job Specification
  • Strong interpersonal and communication skills.
  • Ability to build rapport with clients and effectively address their needs.
  • Excellent organizational and time management skills.
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