Counter Sales Representative

1 day ago


Hyderabad City Taluka, Pakistan Right Track Corporate Services Full time

Established in 2012 | Head Quartered in Bangalore | General Staffing | IT Staffing | Recruitment Process Outsourcing (RPO) | HR Process Outsourcing (HRPO) | Payroll Management | Integrated Facilities Management | GMP FM Solutions | Security & Safety Management | Skills Development | PSARA License | ISO 9001:2015 | OHSAS 45001:2018 | 24/7 Control Room | www.righttrackcorporateservice.com | support@righttrackcorporateservice.com | +91 9739106000

VISION
To become the best service provider for staffing solutions, integrated facility management and security services with a focused approach towards customer satisfaction and be a strategic partner to all our clients.

The RoleYou Will Be Responsible For
  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.
  • Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
  • Handling incoming queries and building good client relationships.
  • Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
  • Handing over qualified leads to the sales teams with the objective of closing the sale.
  • Maintaining and updating the lead generation database.
  • Achieving weekly/monthly targets as set out by the business.
Ideal Profile
  • You have at least 1 year experience within a Customer Service or Retail Sales role, ideally within the Consumer Durables industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are service-oriented with excellent interpersonal skills.
  • You have working knowledge of sales, inbound voice process, counter sales representative, voice process, consumer durables and BPO voice.
  • You pay strong attention to detail and deliver work that is of a high standard.
  • You are a strong networker & relationship builder.
  • You are adaptable and thrive in changing environments.
What's on Offer?
  • Join a market leader within Consumer Durables.
  • Attractive Salary & Benefits.
  • Leadership Role.
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