
Counter Sales Representative
4 weeks ago
Established in 2012 | Head Quartered in Bangalore | General Staffing | IT Staffing | Recruitment Process Outsourcing (RPO) | HR Process Outsourcing (HRPO) | Payroll Management | Integrated Facilities Management | GMP FM Solutions | Security & Safety Management | Skills Development | PSARA License | ISO 9001:2015 | OHSAS 45001:2018 | 24/7 Control Room | www.righttrackcorporateservice.com | support@righttrackcorporateservice.com | +91 9739106000
VISION
To become the best service provider for staffing solutions, integrated facility management and security services with a focused approach towards customer satisfaction and be a strategic partner to all our clients.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.
- Handling incoming queries and building good client relationships.
- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
- Handing over qualified leads to the sales teams with the objective of closing the sale.
- Maintaining and updating the lead generation database.
- Achieving weekly/monthly targets as set out by the business.
- You have at least 1 year experience within a Customer Service or Retail Sales role, ideally within the Consumer Durables industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are service-oriented with excellent interpersonal skills.
- You have working knowledge of sales, inbound voice process, counter sales representative, voice process, consumer durables and BPO voice.
- You pay strong attention to detail and deliver work that is of a high standard.
- You are a strong networker & relationship builder.
- You are adaptable and thrive in changing environments.
- Join a market leader within Consumer Durables.
- Attractive Salary & Benefits.
- Leadership Role.
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