S&OP Demand Planner

We are Mous. (Pronounced mouse, not moose.) People deserve tech and lifestyle products that are fit for purpose, perform as promised and empower them to be their best. We have consistently built our in-house expertise and spent millions in research and development in our relentless pursuit to make the best products possible.

Over the past 10 years, we have focused on pushing the performance of products and creating engaging content to guide millions of customers to high-quality Mous products rather than making cheap products for Amazon's algorithm. All with the aspiration that we can raise the standards of the industry and provide people with better products.

We're creating products that empower people to be their best, whether they're on a wild adventure or commuting through the city. No matter what your everyday life looks like you can trust our products to remove frustrations, expand your experiences and help you to live without limits.

Demand Planner - Drive Smart Forecasting at Mous

We're excited to announce an opportunity for a Demand Planner to be a part of our expanding team in Pakistan. As we grow both steadily and swiftly, we're embarking on numerous new projects. We require an enthusiastic individual who can turn data into direction and insights into action.

In this role, you'll take ownership of demand forecasting, inventory accuracy, and cross-functional alignment, working closely with Commercial, Operations, and Production teams to ensure our stock levels match business needs.

This is a full-time, on-site role based in Lahore, Pakistan.

We're looking for someone analytical, confident with numbers, and passionate about improving processes. If you're ready to step into a role where your planning decisions directly impact the business, this is it. We move fast, plan smart, and build together, and we're looking for someone ready to do the same. Apply today and shape the future with us.

• This role sits within the Demand Planning team alongside Ali (Apple Cases) and Hassan (Soft Goods & Travel).
• Work cross-functionally with the product, commercial, and production teams across different time zones and cultures.
• Own the monthly S&OP forecast cycle for your assigned product categories, ensuring all key stakeholders are involved at the appropriate points.
• Maximise the opportunity to use sea freight over air for your assigned product categories during the S&OP forecast cycle.
• Collaborate with the commercial team to ensure that demand planning reflects planned NPD launches and trading promos for your assigned product categories.
• Own the annual SKU rationalisation process for your product categories.
• Work closely with the China operations team, providing them with at least a rolling 12-month plan for all product categories to support supply chain efficiencies.
• Maintain optimal stock levels and availability for your assigned product categories through the demand planning process and collaboration with the commercial and marketplace teams to effectively clear overstocks and manage potential out-of-stock instances.
• Own the S&OP section for your assigned product categories in the Monthly Operations meeting.
• Own all weekly reporting and related meetings for your assigned product categories, including actual vs demand performance, overstock, understock and ordering, ensuring that you communicate effectively with the Commercial team to drive and manage SKU performance and availability.
• Continuously identify and implement process improvements to increase the accuracy and efficiency of the department.

Hard skills:

• Proven experience in demand planning or sales forecasting, ideally handling a diverse and extensive SKU portfolio.
• Advanced proficiency in Microsoft Excel, with the ability to work confidently with large datasets, extracting, simplifying, and presenting insights in a clear, actionable format.
• Strong analytical skills to evaluate and predict the performance of new products and SKUs (e.g., new color variants or product lines).
• Ability to engage effectively with senior stakeholders to understand strategic sales expectations and incorporate qualitative insights into quantitative forecasts.
• Skilled in translating business goals and stakeholder input into accurate, data-driven demand plans.

Soft skills:

• Confident and proactive communicator
• Able to prioritise multiple tasks
• Detail-oriented and highly organised
• Culturally aware and collaborative
• Professional with a good sense of humour (team fit is very important)

Nice-to-have:

• Industry experience at companies like Unilever, Amazon, or similar
• Previous experience in tech/D2C/CPG product environment
• Exposure to product launch cycles and seasonal planning

Here's a summary of the benefits of working at Mous:

• Health Insurance: Mous provides comprehensive health insurance coverage to support you and your dependents with peace of mind for life's unexpected turns.
• Travel Allowance: We provide a monthly travel allowance to make your journey to and from work smoother and more affordable.
• Competitive Compensation: We offer a competitive starting salary that reflects your experience and the value you bring to Mous.
• Long-Term Benefits: Loyalty and commitment are greatly valued at Mous. We reward this with one month of paid leave after 5 years of service.
• Dynamic Work Culture: Mous has a fun yet focused work culture. Join a team of friendly professionals committed to fostering a high-performance, data-driven environment.
• Growth and Development Opportunities: We encourage radical growth and development through new experiences, fostering an environment where innovative thinking is the norm.
• Professional Development Perks: We run regular Mousterclasses where teams share their expertise across the business.
• Seamless Remote Collaboration: You'll be part of a global team with streamlined communication and weekly company-wide meetings and virtual social activities.

We have established 3 core values, which inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life.

• Get Results: Understand the business plan and take accountability for your contribution, valuing prioritisation, innovation, grit and resilience.
• Work Together: We value collaboration, feedback, and supporting each other, while celebrating what makes us unique and united.
• Enjoy The Ride: Stay agile in a fast-changing industry and enjoy both the work and social aspects of being part of the team.

Mous is an equal opportunity employer, and as a brand, we value authenticity and integrity. We strive to be different and know that to create innovative products and deliver the best customer experience, we need to build a diverse team with varied skills, experiences, and perspectives. No matter your age, gender, sexual orientation, ethnicity, religion, or physical ability, at Mous your individuality is celebrated.

As a D2C business and heavy user of plastics, we understand our responsibility to the planet. We have placed "Planet" firmly in our key business objectives and formed a dedicated ESG plan to build a better world through our products, transportation, and social initiatives.