Telemarketing / Sales Executive

7 days ago


Lahore, Punjab, Pakistan Beacon Excellence Academy Full time

Beacon Excellence Academy (BEA) is seeking a Telemarketer with strong communication skills and a proven background in handling both inbound and outbound calls. The ideal candidate will play a key role in connecting with prospective students, providing course information, and assisting in the enrollment process.

Key Responsibilities:
  1. Manage daily inbound and outbound calls to prospective and existing students.
  2. Provide accurate information about our courses, timings, discounts, and enrollment procedures.
  3. Maintain a record of calls, leads, and follow-ups in the Excel system.
  4. Collaborate with the digital marketing team to align calling campaigns with online promotions.
  5. Handle inquiries and complaints professionally, ensuring a positive customer experience.
Requirements:
  1. Minimum 2 years of experience in telemarketing, including both inbound and outbound calling.
  2. Strong verbal communication skills in English and Urdu.
  3. Working hours: 1 PM to 9 PM
  4. Customer service experience in the educational sector is preferred.
  5. Experience as a telemarketer in an educational institute is preferred.
  6. Basic computer literacy in MS Office (Excel, Word) and familiarity with CRM tools is a plus.
  7. Ability to work in a target-driven environment.
Compensation:

This position offers a basic salary plus commission, with commission based on the number of successful student conversions.

Additional Details:
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industry: Education

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