Technical Content Writer

3 weeks ago

Islamabad, Islamabad, Pakistan APIMATIC Full time

APIMatic, through its Code Generation product coupled with APIMatic Developer Experience Portal and APIMatic OpenAPI Linter, enables enterprises to document their API using OpenAPI, validate and lint it, and then create SDKs. Through our automatic solution, enterprises can cut down time for their teams and API consumers.

APIMatic's free tools are used in 200+ countries, and its paid solutions are deployed by prominent Fortune 100 and Fortune 500 companies. And we're still growing APIMatic, headquartered in New Zealand with teams in Auckland, North America, and Islamabad, is rapidly expanding its global presence.

WHO ARE WE LOOKING FOR?

We are looking for an ideal candidate who has:

  • Previous experience working as a content writer for a tech company or startup.
  • Excellent writing skills in various styles and tones.
  • Strong attention to detail, particularly in terms of spelling and grammar.
  • A solid understanding of APIs and SDKs.
  • Knowledge of how to format articles for the web.
  • Proficiency in using content creation software like MS Word or Google Docs.
  • Excellent communication and interpersonal skills.
  • The ability to work independently or as a team member.
  • The capability to work effectively in a fast-paced environment.
  • A portfolio of writing samples.

What you'll do:

  • Be a core part of the Product team working closely with engineers, product marketing, and design teams to create resources that don't just document what the product does, but accelerate a user from basic to advanced level.
  • Plan and create engaging and user-friendly documentation including user guides, tutorials, integration guides, and in-product documentation (tooltips, welcome instructions, product overview, etc.) that adhere to APIMatic's style guidelines.
  • Provide peer reviews/edits for content used by other teams and establish templates for client resources like proposals, customer emails, and related documentation.
  • Regularly revise and edit existing content and documentation to reflect the latest features and changes and gather customer feedback on documentation to improve usability.
  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.

Required Skills and Experience:

  • 2-3 years of experience producing technical content for user consumption.
  • Knowledge of SEO and best marketing practices is a plus.
  • Experience using Git and any content management system.
  • Ability to write clearly with an obsessive eye for consistency and technical accuracy.
  • Ability to thrive, without much oversight, in a fast-paced, constantly changing environment.
  • A proactive and open-minded attitude to resolving problems and delivering results.
  • Strong technical aptitude and ability to quickly learn new concepts and tools.

Education:

Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or relevant fields, or equivalent experience in the specified job role.

Why Join us?

  • USD-locked salary.
  • Ability to lead a team working on a world-class product with global outreach.
  • Exposure in dealing with customers across the globe.
  • Opportunities to travel the world and carry thought leadership in the industry.
  • Fun team to work with in a startup environment.
  • Possibility of owning shares in the company.
  • Medical coverage.
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