Dispatcher

2 weeks ago

Islamabad, Islamabad, Pakistan Golden Hawk Technologies Full time

Job Title: Dispatcher – UK Transport Company

Location: Gulberg Greens, Islamabad

Job Type: Full-Time

Timings: 1 PM to 10 PM, 2 PM to 11 PM, and 3 PM to 12 AM (9-hour shifts with weekly rotational shifts)

Job Summary:

We are seeking a highly organized and proactive Dispatcher with excellent communication skills to coordinate transport operations for our UK-based transport company. You will be responsible for dispatching drivers and vehicles efficiently, maintaining communication between drivers and clients, and resolving logistical challenges in real-time. This role requires multitasking, prioritization, and seamless handling of fast-paced operations.

Key Responsibilities:

  1. Schedule and dispatch drivers and vehicles to designated locations based on service requests.
  2. Maintain constant communication with drivers, clients, and management to ensure smooth operations.
  3. Monitor and track the status of drivers and deliveries throughout the shift.
  4. Resolve issues related to delays, route changes, or customer concerns efficiently.
  5. Coordinate with UK-based clients, ensuring timely and professional communication.
  6. Update dispatch logs, reports, and records for accurate tracking and reporting.
  7. Address emergencies or unforeseen issues, providing prompt and effective solutions.
  8. Assist in optimizing routes and improving overall dispatch efficiency.
  9. Ensure compliance with company policies and UK transportation regulations.

Qualifications:

  • 1-2 years of experience in dispatch or logistics (UK market experience preferred).
  • Excellent verbal and written communication skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Proficiency in dispatch software and Microsoft Office.
  • Knowledge of UK transport regulations and routes is a plus.

Perks and Benefits:

  • Opportunities for career growth
  • Supportive and collaborative work environment
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