
Deputy Director IT
3 days ago
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- Lead the design, implementation, and operations of IT Infrastructure, including Public Cloud Services, EDN (Enterprise Data Network), and private cloud, ensuring availability, scalability, and performance.
- Oversee enterprise database and system operations, ensuring secure, reliable, and optimized management of IT-critical application data and services.
- Manage 24/7 operations of IP Contact Center (IPCC) and IT Service Desk to support internal users and Customer Care operations with high service quality.
- Ensure robust IT Governance by developing and enforcing compliance frameworks, IT policies, procedures, and regulatory controls across all technology domains.
- Conduct IT Security Audits, risk assessments, and implement advanced security solutions (e.g., firewalls, IDS/IPS, endpoint protection) to mitigate evolving cyber threats.
- Drive business continuity and disaster recovery planning to ensure resilience of critical systems and services against outages or security incidents.
- Plan and manage CAPEX/OPEX budgets and vendor relationships for infrastructure and security, aligning business and regulatory needs.
- Provide leadership to cross-functional IT teams, promoting skills development, accountability, and excellence in project delivery and operations.
Education:
- In principle Minimum of Bachelors degree with relevant or similar nature of experience
Work Experience:
- Minimum Experience: 8 yrs. or Above
- Seniority levelDirector
- Employment typeFull-time
- Job functionInformation Technology
- IndustriesTelecommunications
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