Patient Service Representative/Customer Care

3 weeks ago


Model Town Tehsil, Pakistan Texas Behavioral Health, PLLC. Full time

Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experiencedPatient Service Representative/Customer Care to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position

Timings 06 PM – 03 AM PST (Monday- Friday)-Evening Time

DUTIES AND RESPONSIBILITIES:

  • Contact patients via telephone prior to their scheduled appointment.
  • Interview patients over the telephone to obtain complete and accurate information
  • Enter all patient data into the electronic medical record
  • Re-schedule patient appointments as required via telephone calls

and written notification to patients.

  • Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
  • Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider.
  • Other duties as assigned.

Qualifications and Skills:

  • Must display a 'customer-first mentality
  • English proficiency required (Listening and Speaking)
  • Self-starter and self-manager (Complete Training will be provided)
  • Must be able to provide excellent patient care and handle difficult situations if necessary.
  • Must be organized.
  • Must know how to document properly.
  • Must be punctual and have reliable transportation.
  • Must be willing to work as a team player with fellow peers and providers.

.

#J-18808-Ljbffr

  • Model Town Tehsil, Pakistan beBeeCustomerCare Full time

    Patient Service Representative/Customer Care Job DescriptionWe are seeking an experienced Patient Service Representative/Customer Care to join our team. As a Patient Service Representative/Customer Care, you will be responsible for providing exceptional customer service and ensuring that patients receive the highest level of care.Timings: 06 PM – 03 AM PST...


  • Faisalabad City Tehsil, Pakistan Timeus Co. Ltd. Full time

    Customer Care Representative - German Speaker1. Provide friendly, accurate, and timely customer service in German through phone and email, resolving customer inquiries regarding orders, delivery, returns, and other post-sales issues.2. Effectively handle customer complaints and disputes, ensuring proper resolution of issues to maintain the company's...


  • Gulshan-e-Iqbal Town, Pakistan beBeeDentalCare Full time

    Welcome to our dental practice. We are a team of dedicated professionals who are passionate about delivering exceptional care and service to our patients.As a Front Office Associate, you will play a key role in ensuring that every patient has a positive experience with our practice. You will be responsible for greeting patients, answering their questions,...


  • North Nazimabad Town, Pakistan Bighornlaw Full time

    We're looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities, career growth, and a...


  • Peshawar City Tehsil, Pakistan beBeeCardiology Full time

    Northwest General Hospital & Research Centre, a leading healthcare institution in the region, requires a Cardiology Medical Officer. This role will be responsible for delivering high-quality patient care and contributing to the hospital's mission of enhancing healthcare infrastructure in Northern Pakistan.Qualifications and Requirements:The ideal candidate...


  • Gujujranwala City Tehsil, Pakistan Indus Home Appliances Full time

    Customer Service Representative (Home Appliances)Customer Service Representative (Home Appliances)4 days ago Be among the first 25 applicantsIndus Home Appliancesis a leading manufacturer and seller of electric fans, washing machines, evaporative air coolers, plastic furniture, gas appliances, and other home appliances. We provide high-quality and innovative...


  • Faisalabad City Tehsil, Pakistan Xenix Tech Full time

    Bachelor's degree in Business Administration or related field.Commitment to customer satisfaction and service excellence.Job Description:Xenix Tech is looking for energetic and dynamic Customer Service Representatives to join our team in Faisalabad. As a Customer Service Representative, you will be the first point of contact for our clients and will be...


  • Model Town Tehsil, Pakistan Sheranwala Group Full time

    Sheranwala DevelopersCustomer Support RepresentativeKey Responsibilities:Provide excellent customer support through phone, email, and chatAddress client inquiries and resolve issues promptlyMaintain accurate records of customer interactionsCollaborate with teams to improve customer satisfactionQualifications:Bachelor's degree in any fieldStrong communication...


  • Faisalabad City Tehsil, Pakistan beBeeMedicine Full time

    Job Title:Medical Billing AdvocateJob Description:We are seeking a skilled and compassionate Medical Billing Advocate to play a vital role in ensuring a positive patient experience. The ideal candidate will be responsible for handling incoming patient calls, managing inquiries, and resolving issues efficiently.Key Responsibilities:Answer incoming calls from...


  • Faisalabad City Tehsil, Pakistan beBeeCustomerService Full time

    Are you looking for a challenging and rewarding career in customer service?We are seeking a highly skilled and motivated Customer Service Representative to join our team.In this role, you will be the primary point of contact for customers, responding to inquiries, resolving issues, and providing exceptional customer service.To be successful in this position,...