Operations Specialist-Renewals Data Stewardship

7 days ago

Islamabad, Islamabad, Pakistan Zones IT Solutions Full time
Operations Specialist-Renewals Data Stewardship

A key role at Zones IT Solutions is the Operations Specialist-Renewals Data Stewardship.

Description

Company Overview:

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Our team masters the science of building digital infrastructures that change the way business does business, ensuring whatever you need, we can make it happen.

Position Overview:

The ideal candidate will be able to apply knowledge of sales and customer data, as well as plan performance, across multiple lines of business and selling roles to develop insights and key factors driving business performance.

We are looking for someone who can leverage training in statistics and work alongside business stakeholders developing and testing hypotheses to solve a wide variety of business challenges. Driven by curiosity and a passion to learn, you thrive in situations where you can bring clarity to ambiguous and multi-faceted problems.

A logical thinker who can learn new programming languages, computing applications or data sources with limited support.

Responsibilities:

  • Analyze complex data and possess intermediate to advanced expertise in data mining, Business Intelligence, data modelling, and visualization tools (specifically, Power BI).
  • Weekly, monthly, and Quarterly renewal performance reporting.
  • Sku maintenance and data quality analysis.
  • Collaborative efforts with Business Systems Analysts (BSAs), encompassing error reporting and testing.
  • Collaboration with Account Managers (AMs), Account Executives (AE's), and License Advisors (LAs).
  • Opportunity creation contributing to $200M+ in software renewals annually.
  • Understanding various vendor purchasing programs.
  • Analyzing data to enhance operational processes.

Educational Requirements:

We welcome applicants with a 4-yr degree preferred but not required. Alternatively, relevant certifications, training, and work-related experience will also be considered.

Required Experience:

  • Strong customer service skills.
  • Excellent organization skills and process expertise.
  • Ability to meet aggressive deadlines.
  • Adaptability to an ever-changing work landscape.
  • Analytical with excellent problem-solving skills.

Zones offers a comprehensive Benefits package including health insurance coverage for parents, spouse, and children, life insurance, voluntary pension fund scheme, EOBI, and on the house free quality food, gym, and much more.

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