
Social Media Coordinator
3 weeks ago
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ARA International collaborates with multinationals to introduce innovative, sustainable products in Pakistan. Partnering with brands like LifeStraw, Be Girl, Waters cope, and LuminAID, we prioritize forming lasting partnerships and offering high-quality solutions in clean energy, water filters, menstrual hygiene, and water testing systems.
Experience: 1 to 2 years
Salary: 50k to 60k
Timings: 9:00 am to 5:30 pm
Other Perks & Benefits: Provident Fund / Leave Encashment / Alternative Saturdays Off
Role Description
This is a full-time on-site role for a Social Media Coordinator at ARA International in Lahore. The Social Media Coordinator will be responsible for:
1. Respond to customer queries and issues via handling our client's official WhatsApp Numbers, email and other social media platforms in a timely and professional manner ensuring prompt and effective resolution of their queries and issues.
2. Understand and effectively communicate information about the company's products or services to customers.
3. Stay up-to-date on product knowledge and company policies to provide accurate information to customers.
4. Collaborate with other departments such as sales or technical support to address customer needs effectively.
5. Prepare and submit regular reports to management for approvals and updates on customer interactions, issues resolved and overall performance indicators.
Qualifications
Social Media Content Creation and Social Media Marketing skills
Strong Communication and Writing abilities
Creativity and design skills for visual content creation
Ability to work well in a team environment
Bachelor's degree in Marketing, Communications, or related field
Seniority level- Seniority levelEntry level
- Employment typeFull-time
- Job functionMarketing and Sales
- IndustriesWholesale Import and Export
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