Social Media Coordinator

3 weeks ago


Lahore, Punjab, Pakistan ARA International Full time

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ARA International collaborates with multinationals to introduce innovative, sustainable products in Pakistan. Partnering with brands like LifeStraw, Be Girl, Waters cope, and LuminAID, we prioritize forming lasting partnerships and offering high-quality solutions in clean energy, water filters, menstrual hygiene, and water testing systems.

Experience: 1 to 2 years

Salary: 50k to 60k

Timings: 9:00 am to 5:30 pm

Other Perks & Benefits: Provident Fund / Leave Encashment / Alternative Saturdays Off

Role Description

This is a full-time on-site role for a Social Media Coordinator at ARA International in Lahore. The Social Media Coordinator will be responsible for:

1. Respond to customer queries and issues via handling our client's official WhatsApp Numbers, email and other social media platforms in a timely and professional manner ensuring prompt and effective resolution of their queries and issues.

2. Understand and effectively communicate information about the company's products or services to customers.

3. Stay up-to-date on product knowledge and company policies to provide accurate information to customers.

4. Collaborate with other departments such as sales or technical support to address customer needs effectively.

5. Prepare and submit regular reports to management for approvals and updates on customer interactions, issues resolved and overall performance indicators.

Qualifications

Social Media Content Creation and Social Media Marketing skills

Strong Communication and Writing abilities

Creativity and design skills for visual content creation

Ability to work well in a team environment

Bachelor's degree in Marketing, Communications, or related field

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionMarketing and Sales
  • IndustriesWholesale Import and Export

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