
Call Center Agent
3 weeks ago
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Company DescriptionMindTech IT & Marketing Solutions is a leading call center BPO company that specializes in providing comprehensive IT and marketing solutions to businesses of all sizes. With a focus on exceptional customer service, the company offers a range of services including inbound and outbound call center support, technical support, telemarketing, and more. Equipped with the latest technology, MindTech IT & Marketing Solutions delivers customized solutions to meet each client's unique needs, allowing businesses to focus on their core competencies.
Role DescriptionThis is a full-time on-site Call Center Agent role located in Lahore. As a Call Center Agent, you will be responsible for handling inbound and outbound customer inquiries, providing technical support, telemarketing, lead generation, appointment setting, and delivering exceptional customer service on behalf of clients across various industries.
Qualifications- Customer Service Representatives and Customer Support skills
- Strong Interpersonal Skills
- Computer Literacy
- Experience in customer satisfaction and handling customer inquiries
- Ability to multitask and work in a fast-paced environment
- Excellent communication skills
- Previous experience in a call center or customer service role is a plus
- Minimum of a high school diploma or equivalent
- 8pm to 4 am
- Night shift
- 30k - 50k depends on your qualification and experience
- Opposite Expo Center Johor Town
- Entry level
- Full-time
- Telephone Call Centers
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