Business Analyst – Software Department

3 weeks ago

Karachi, Sindh, Pakistan Digital Auxilius Full time

Job Status: Full-time, Onsite (Karachi)
Work Schedule: Monday to Friday, 9:00 AM – 5:00 PM
Department: Software & Product Development

Position Summary:

Digital Auxilius is looking for a detail-oriented and analytical Business Analyst to join our Software Department. The ideal candidate will act as the bridge between business stakeholders and the development team, gathering requirements, identifying improvement areas, and ensuring the successful delivery of software solutions that align with client and business goals.

Key Responsibilities:

  • Collaborate with product owners, project managers, clients, and developers to gather and document functional and technical requirements.

  • Translate business needs into clear, actionable user stories, workflows, wireframes, and acceptance criteria.

  • Conduct in-depth analysis of existing systems and propose enhancements or new features to improve performance, user experience, and business outcomes.

  • Evaluate business processes, identify gaps, and recommend solutions using data-driven approaches.

  • Participate in product backlog grooming, sprint planning, and sprint reviews.

  • Develop and maintain business requirement documents (BRDs), software requirement specifications (SRS), and user manuals.

  • Work closely with QA teams to ensure requirements are properly tested and validated.

  • Monitor project progress, raise flags for risks, and ensure deliverables align with business objectives.

  • Support UAT (User Acceptance Testing) and gather feedback for refinements.

  • Stay up to date with industry trends, software tools, and methodologies to continuously improve analytical practices and delivery.

Educational Requirements:

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.

  • A certification in Business Analysis (e.g., CBAP, PMI-PBA) is a plus.

Experience Requirements:

  • 2–4 years of proven experience as a Business Analyst in a software or technology-focused environment.

  • Strong understanding of Agile/Scrum methodologies and the Software Development Life Cycle (SDLC).

  • Experience with project management tools such as Jira, ClickUp, Trello, or equivalent.

  • Proficiency in documenting technical and non-technical requirements.

  • Ability to analyze large datasets and convert them into meaningful insights.

  • Excellent written and verbal communication skills.

  • Strong problem-solving skills and attention to detail.

  • Experience working with US-based clients is a plus.

Technical Skills (Preferred):

  • Familiarity with tools like Balsamiq, Figma, Lucidchart, Draw.io for process flows and wireframes.

  • Basic understanding of databases, APIs, and cloud-based platforms.

  • Knowledge of reporting/BI tools like Power BI or Tableau is a plus.

Benefits:

  • Market-competitive salary with performance incentives

  • Health insurance

  • Professional development and certification support

  • Paid leaves and national holidays

  • Mental health & wellness initiatives

  • Supportive and collaborative team environment

  • Exposure to global projects and clients

  • Transportation or commuter support

  • Company events and employee engagement activities

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