Dispatcher

3 weeks ago

Lahore, Punjab, Pakistan Rainbowcc Full time

To excel in this position, all candidates should be able to multi-task in stressful conditions with little supervision. In addition to being an excellent communicator, the ideal candidate will also demonstrate superb organizational and interpersonal skills.

Responsibilities:
  • Answer emergency and nonemergency calls and document important information.
  • Respond to issues and follow-up by coordinating with the appropriate departments or field units.
  • Operate and manage a multi-line telephone console system.
  • Respond to queries related to products and deliveries.
  • Use phone or computer to direct crews and other field units to the appropriate sites.
  • Prioritize and organize calls according to urgency.
  • Supervise the route and status of field units to prioritize their daily schedule.
  • Maintain and update call logs, call records, and other important documentation.
  • Receive and dispatch items to warehouse or different cities.
Requirements:
  • High school diploma or equivalent qualification is required.
  • A minimum of 2 years experience in a similar role.
  • Strong knowledge of emergency processes and procedures.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office with proven experience in data entry.
  • Ability to work well under pressure.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Retail

This job posting is active and available.

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