Jr. Customer Support Executive

1 week ago


Karachi, Sindh, Pakistan Abnotix Solutions Full time

We are excited to offer an International Customer Support opportunity for individuals interested in gaining hands-on experience in customer service. As Jr. Customer Support Executive, you will have the opportunity to learn and contribute to providing excellent customer assistance, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:

  1. Assist customers with inquiries and provide timely and courteous responses via phone, email, or live chat.
  2. Learn to identify and address customer needs, escalating complex issues to senior team members as needed.
  3. Gain knowledge of our products and services to provide accurate information and support to customers.
  4. Collaborate with the customer support team to improve processes and enhance the overall customer experience.
  5. Maintain accurate records of customer interactions and feedback for continuous improvement.
  6. Participate in training sessions and workshops to develop customer service skills and product knowledge.

Requirements:

  1. Pursuing or recently completed a degree in Business, Communication, or a related field.
  2. Strong communication skills, both verbal and written.
  3. Basic computer skills and familiarity with customer service principles.

Working days: Monday to Saturday
Working hours: 7 PM to 4 AM

Job Type: Full-Time

Job Specification
  • Empathy: the ability to understand another person's emotions and perspective.
  • Problem solving: being able to solve problems is key to customer service.

Information Technology and Services - Karachi, Pakistan

#J-18808-Ljbffr

  • Karachi, Sindh, Pakistan Professional Systems (Pvt) Ltd Full time

    Professional Systems (Pvt) Ltd, PakistanFast growing company dealing with Sales/Service of Hi Tech Scientific Equipment urgently requires staff as Jr. Customer Support Engineer (Karachi-Sindh Region) - Service Department.Attractive Salary Package & fringe benefits will be offered.Candidates must send CV's to;Job SpecificationQUALIFICATION: DAE- ELECTRONICS /...


  • Karachi, Sindh, Pakistan Shayan Rehman Full time

    Employer: Shayan RehmanSalary: Rs. 30000-40000Industry: Marketing & PRLocation: KarachiThe executive heads of Granule Services have decided to onboard more people for the position of Jr. Social Media Executive.As a Jr. Social Media Executive, your role will include:Developing and implementing digital marketing strategies to create and promote our online...


  • Karachi, Sindh, Pakistan GE Solutions Full time

    The candidate will be responsible for providing Customer Support and Managing Relationships with customers from the US/UK Region.Analyzing customer data to improve customer experience, leading to sustainable business growth.Providing accurate, valid, and complete information by using the right methods and answering calls professionally and providing...


  • Karachi, Sindh, Pakistan Professional Systems (Pvt) Ltd Full time

    Professional Systems (Pvt) Ltd, a rapidly growing company in Pakistan, is seeking a skilled Jr. Customer Support Engineer to join its service department in Karachi.The ideal candidate will have a strong background in electronics or instrumentation and at least one year of experience working with scientific equipment.We are looking for confident individuals...


  • Karachi, Sindh, Pakistan HR Link Full time

    Customer Support Executive HR Link, Pakistan We are looking for candidates for the Customer Support Department:Position: Customer Support Executive - EnglishSalary: Market Competitive + Medical + Bonus + OTExperience: 6 Months of call center / Customer SupportFluency: English (Oral + Written)Working Hours: 9 Hours Shift (Flexible & Rotation)Job...


  • Karachi, Sindh, Pakistan Rayyanco Business Systems Full time

    We are seeking a highly motivated and skilled Customer Support Executive to join our team.As a Customer Support Executive, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional support to our clients. You will be the first point of contact for our customers, and your ability to listen, empathize, and...


  • Karachi, Sindh, Pakistan HR Link Full time

    Position: Customer Support Executive - ArabicSalary: 80,000 - 100,000 + Medical + Bonus + OTExperience: 6 Months or 1 year of call center / Customer SupportFluency in Arabic (Oral + Written)Working Hours: 9 Hours Shift (Flexible & Rotation)(Must mention Job Title in the Subject Line)Job Specification* Fluent in Arabic (written and spoken).* Minimum of 1 year...


  • Karachi, Sindh, Pakistan Techsense Full time

    Jr. Business Analyst/ Associate Project Manager- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements.- Successfully engage in multiple initiatives simultaneously.- Work independently with users to define concepts under the direction of project managers.- Drive and challenge...

  • Jr. SEO Executive

    2 weeks ago


    Karachi, Sindh, Pakistan GE Solutions Full time

    GE Solucions is currently looking for a Jr. SEO who can manage and work to deliver effective SEO campaigns. The ideal candidate should have experience and knowledge in SEO and best practices.Job Responsibilities:Building and creating end-to-end creative campaigns with the support of design and development teams.Implementing technical on-site SEO for page and...


  • Karachi, Sindh, Pakistan Granuleservices Full time

    Are you looking for an exciting career opportunity that allows you to grow, innovate, and make a meaningful impact? Look no furtherJr Social Media ExecutiveResponsibilities:Manage Google Ads through Google Ads Manager.Analyze performance metrics using Google Analytics.Optimize website presence with Google Search Console.Create and manage Facebook Ads using...


  • Karachi, Sindh, Pakistan Ms. Nelson Paints Industries Full time

    In this role as a Jr. Business Development Manager, you will be responsible for maintaining accurate sales records.Daily sales reports must be prepared and presented to management.Assisting in the development and implementation of sales targets is a critical function of this role.Collaboration with the Marketing department is essential for creating effective...


  • Karachi, Sindh, Pakistan Rayyanco Business Systems Full time

    Jr. Systems and Network Support EngineerJob Summary:We are seeking a Systems and Network Support Engineer to maintain, troubleshoot, and optimize our IT infrastructure. The ideal candidate will have experience in networking, system administration, and security, ensuring seamless IT operations across the organization. This role requires strong technical...


  • Karachi, Sindh, Pakistan Horyzon Full time

    Customer Support Executive Horyzon, Pakistan Responsibilities:Recommend potential products and services to management by collecting customer information and analyzing customer needs.Respond to customer quotes and queries and negotiate prices through calls, texts, and emails.Prepare product or service reports by collecting and analyzing customer...


  • Karachi, Sindh, Pakistan All Solution Marketing Group Full time

    Customer Support Executive All Solution Marketing Group, Pakistan We're on the lookout for a Call Center Representative who will be the link between our company and our awesome customers. The ideal candidate will take charge of resolving customer issues, complaints, and questions, all while making sure customer satisfaction is our top priority. A top-notch...


  • Karachi, Sindh, Pakistan Sports Man (Formerly known as English Sports) Full time

    Online Customer Support Executive Sports Man (Formerly known as English Sports), Pakistan Responsibilities:Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Conducting quality assurance surveys with customers and...


  • Karachi, Sindh, Pakistan Gateway Systems Full time

    Job Description:We are looking for an experienced and proactive Customer Support InCharge to manage our customer support operations within the fleet management industry. The ideal candidate will oversee a team ensuring that all client inquiries, issues, and requests related to fleet operations are addressed promptly and efficiently.This role requires a...


  • Karachi, Sindh, Pakistan Professional Systems (Pvt) Ltd Full time

    Are you a motivated and detail-oriented individual with a passion for technical work? Do you have experience working with scientific equipment?Professional Systems (Pvt) Ltd, a dynamic company based in Pakistan, is seeking a Jr. Customer Support Engineer to join its team in Karachi.The ideal candidate will have a strong educational background in electronics...


  • Karachi, Sindh, Pakistan Mindbridge Full time

    ResponsibilitiesHandle Queries, Requests, and Complaints from customers tactfully.Follow standard processes and procedures when it comes to providing the solution.Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.Achieve superior customer engagement and ensure a...


  • Karachi, Sindh, Pakistan HR Link Full time

    Customer Support ExecutiveWe are seeking a skilled Customer Support Executive to join our team at HR Link, Pakistan.This role involves providing exceptional customer service through effective communication and problem-solving skills.Key Responsibilities:Handling customer inquiries and resolving issues in a timely mannerProviding product information and...

  • Customer Support

    1 week ago


    Karachi, Sindh, Pakistan A & F Enterprises Full time

    Job Description:We need staff for our customer support department to resolve complaints from our corporate and valued customers.The applicant should be a graduate with experience in working with Excel to manage the database.The applicant should belong to the Khoja or Memon community and be well conversant in talking with customers over the phone.Job...