Client Service Representative

3 days ago

Faisalabad City Tehsil, Pakistan RB Direct Marketing Full time

Job Description: Client Service Representative

Company Overview:
RB Direct Marketing, established in 2001, is a renowned marketing and advertising company with a large network of six full-fledged offices in Lahore, Rawalpindi, Karachi, Faisalabad, Multan, and Peshawar. We are supported by a dedicated workforce and modern fabrication houses. Our major business interests lie in advertising, providing effective marketing solutions to our clients through activation and BTL.

Responsibilities:
1. Serve as the primary point of contact for clients, maintaining positive and professional relationships.
2. Understand clients' needs and effectively communicate them to the internal team.
3. Ensure timely delivery of projects and campaigns, meeting client expectations.
4. Collaborate with internal teams to brainstorm and develop innovative strategies for clients.
5. Monitor and evaluate campaign performance by analyzing data and metrics.
6. Address client concerns or issues in a timely and satisfactory manner.
7. Provide regular updates and reports to clients, highlighting their campaign progress.
8. Stay updated with industry trends and competitors, providing valuable insights to clients.

Job Specification

1. Minimum 2 years of experience as a Client Service Representative in the marketing and advertising industry.
2. Strong communication and interpersonal skills.
3. Excellent problem-solving and decision-making abilities.
4. Ability to handle multiple clients and projects simultaneously.
5. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
6. Familiarity with CRM software and marketing tools.
7. Highly organized and detail-oriented.
8. Ability to work well under pressure and meet deadlines.

Educational Qualification
Bachelor's degree in Marketing, Advertising, Business, or a related field preferred. Relevant certifications or additional courses in client servicing would be a plus.

Marketing and Advertising - Faisalabad, Pakistan

#J-18808-Ljbffr

  • Customer Service Representative

    3 weeks ago

    Peshawar City Tehsil, Pakistan Martvers Full time

    Job ResponsibilitiesMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

  • Sales Service Representative

    4 weeks ago

    Faisalabad City Tehsil, Pakistan Naxape Full time

    Position Title:Sales RepresentativeDepartment:TruckingType:Full-TimeTiming: 5:00 PM-2:00 AMLocation:OnsitePreferred Start Date:UrgentExperience Required:Minimum1–2 yearsof experience in aSales Representativeor outbound sales role.ResponsibilitiesReaching out to potential carriers via phone and emailPresenting and explaining our dispatching servicesManaging...

  • Customer Service Representative

    2 weeks ago

    Faisalabad City Tehsil, Pakistan TalentPop App Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.CUSTOMER SERVICE REPRESENTATIVE (SHOPIFY/GORGIAS FOCUS) - REMOTEAbout TalentPopAt TalentPop, we believe customer service is more than just answering questions—it's about building real trust with every interaction. We're looking for thoughtful, friendly,...

  • Customer Service Representative

    3 weeks ago

    Faisalabad City Tehsil, Pakistan TalentPop App Full time

    ABOUT US: TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.Perks & BenefitsAnnual performance-based increasesPaid time offHealth stipendHoliday bonusesPermanent work-from-home setupOpportunities for career...

  • Telesales Representative

    23 hours ago

    Faisalabad City Tehsil, Pakistan Hycus Solutions Full time

    Job Description: Evening Telesales Representative / TSR at Hycus SolutionsResponsibilities:- Conduct outbound calls to potential customers to promote our telecommunications services- Identify and qualify leads, schedule appointments for sales team- Maintain accurate records of all sales and prospecting activities- Provide excellent customer service and build...

  • Sales Representative

    1 week ago

    Faisalabad City Tehsil, Pakistan beBeeInsurance Full time 3,000,000 - 5,000,000

    Life Insurance Sales Career OpportunityWe are seeking a skilled and motivated individual to excel in our Life Insurance sales team as a Sales Representative. This is a full-time role located in Faisalabad.The successful candidate will be responsible for promoting and selling various life insurance plans to potential clients, ensuring adherence to industry...

  • Customer Service Representative

    6 days ago

    Faisalabad City Tehsil, Pakistan beBeeCustomerService Full time 300,000 - 500,000

    Pak Euro Links is a leading educational consultancy firm in Pakistan providing services to students who wish to pursue higher education abroad.The company specializes in assisting students with selecting universities, navigating the application process, securing visas and offering advice on courses and programs suited to career goals and academic...

  • Customer Service Representative

    2 weeks ago

    Peshawar City Tehsil, Pakistan TalentPop App Full time

    CUSTOMER SERVICE REPRESENTATIVE (SHOPIFY/GORGIAS FOCUS) - REMOTEAbout TalentPopAt TalentPop, we believe customer service is more than just answering questions—it's about building real trust with every interaction. We're looking for thoughtful, friendly, and tech-savvy individuals who love helping others and want to grow their careers in a fully remote...

  • Customer Service Representative

    2 days ago

    Faisalabad City Tehsil, Pakistan beBeeCustomerSupport Full time 550,000 - 700,000

    Job Title: Customer Support AssociateThis is an exciting opportunity to join our team as a Customer Support Associate. As a key member of our support function, you will play a vital role in delivering exceptional customer experiences.Your primary responsibility will be to provide timely and effective support to customers via phone, email, and chat. You will...

  • Sales Representative

    3 days ago

    Faisalabad City Tehsil, Pakistan Abroad Work Full time

    Sales Representative vacancy in Faisalabad, PakistanWe are seeking a motivated Sales Representative to promote and sell our company's products in Faisalabad. The primary goal is to increase sales and revenue by building strong client relationships and achieving sales targets.Responsibilities:Promote and sell our products to potential customers in...