
Inbound Team Leader
3 weeks ago
This is a shift-based job, including working on holidays and paid extra sitting depending on business needs.
Operational Efficiency and Call Management:
- Manage call influx; team leader will ensure inbound calls are handled effectively based on business needs.
Responsibilities include leading and managing a team of Officers-Inbound, ensuring high-quality service delivery, meeting KPIs such as Average Talk Time (ATT), After Call Work (ACW), and Auxiliary Time (AUX). The role involves coaching, mentoring, supporting, and motivating the team, monitoring performance metrics, conducting performance reviews, and fostering a positive team environment. Regular training, compliance with data protection policies, and collaboration with other departments are essential. The role also includes managing call queues, ensuring adherence to SLAs, participating in quality calibration, resolving escalations, maintaining accurate records, and generating performance reports. The candidate must ensure compliance with all policies and regulations, maintain confidentiality, and support continuous improvement in customer service quality.
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Inbound Team Leader
3 weeks ago
Lahore, Punjab, Pakistan Faysal Bank Limited Full timeThis is a Shift Base Job, including working on holidays and Paid Extra Sitting depending on the business needOperational Efficiency and Call Management:To manage Call influx Team leader will ensure to take Inbound Calls on the business need.To lead and manage a team of Officers-Inbound, ensuring they deliver high-quality service and meet key performance...
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Inbound Floor Manager
3 weeks ago
Lahore, Punjab, Pakistan Faysal Bank Limited Full timeTo supervise the Team Leaders on the inbound floor and ensure effective management of Officers-Inbound.To ensure that service levels (SL) and other key performance indicators (KPIs) such as Average Talk Time (ATT), After Call Work (ACW), and Auxiliary time (AUX) are consistently met.To monitor call queues to ensure optimal call distribution and prevent...
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Inbound Marketing Specialist
1 week ago
Lahore, Punjab, Pakistan RepairDesk Full timeRepairDesk (Pvt.) Ltd. is looking for an outstanding Inbound Marketing Specialist who can:Qualify Inbound/ Outbound leads from different sourcesActively test and analyze data, content and landing pages to increase ROI and drive incremental volumeManage Facebook and Google Ad Words campaignsPlan and execute content strategyWork as part of a team to develop...
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Inbound Sales Representative
2 weeks ago
Lahore, Punjab, Pakistan IRG Global Full time1 day ago Be among the first 25 applicantsDirect message the job poster from IRG Global TechnologiesIRG Global Technologies is a software and marketing company specializing in setting up new businesses both on-ground and off-ground. We provide end-to-end solutions, including software development, digital marketing, branding, market research, and business...
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Inbound Sales Executive
4 weeks ago
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Inbound Link Builder
2 weeks ago
Lahore, Punjab, Pakistan beBeeLinkBuilder Full time 4,000,000 - 7,000,000Job Title: Inbound Link BuilderWe are seeking a skilled Inbound Link Builder to join our team. The ideal candidate will have expertise in acquiring high-quality backlinks from authoritative websites through outreach and brand promotion.Key Responsibilities:Develop and implement strategies to enhance website visibility and search engine rankings.Research and...
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Marketing Team Leader
7 days ago
Lahore, Punjab, Pakistan beBeeLeadership Full time 6,000,000 - 8,000,000Our company is seeking a highly motivated and proactive Marketing Team Leader to spearhead our marketing efforts. This exciting opportunity will challenge you to lead the team in achieving exceptional results through effective strategy development, market research analysis, and campaign execution.Main Responsibilities:Lead the marketing team in developing...
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Java Team Leader
1 week ago
Lahore, Punjab, Pakistan Highly Keen Full timeWe are an HR Firm looking for a Java Team Leader for one of our clients related to the software industry. The job description of the required candidate is as follows:Designing the assigned system functionality by adhering to development process and quality standards;Assisting team members in their daily work, including cutting code;Monitoring/Reporting on...
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Agile Team Leader
5 days ago
Lahore, Punjab, Pakistan beBeeAgile Full time 900,000 - 1,200,000Are you a motivated professional seeking a challenging role that utilizes your skills and expertise? This position may be the perfect fit for you.About the Role:We are seeking a highly skilled Agile team leader to join our organization. The successful candidate will be responsible for guiding and coaching Agile teams on Agile methodologies, fostering a...
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Team Leader Position Available
5 days ago
Lahore, Punjab, Pakistan beBeeTeamLeader Full time 6,000,000 - 9,600,000Key Position Summary:A top performer is needed for the position of Team Leader.Main Responsibilities:Proficient in English language communication.Punctual and diligent in work performance.Compensation Benefits:Annual tour opportunities.Bonus based on individual performance.Work Arrangement:Full-time, contract employment.Location: Information Technology...