Limousine Dispatcher

Apexx Limo is a USA-based company looking to hire a Limo Dispatcher.

1. Dispatching Responsibilities: Coordinate the scheduling and dispatching of limousines and drivers to meet client requests and reservations.
2. Customer Service: Provide exceptional customer service by handling client inquiries, addressing concerns, and ensuring a smooth and pleasant experience.
3. Communication: Communicate with drivers and clients via phone, radio, or electronic messaging to relay instructions, updates, and changes to itineraries.
4. Record Keeping: Maintain accurate records of bookings, trips, and driver schedules. Keep track of client information, preferences, and special requests.
5. Problem Solving: Handle unexpected situations or disruptions, such as traffic delays or vehicle issues, to ensure clients' needs are met.
6. Billing: Prepare invoices, collect payments, and process financial transactions related to limousine services.
7. Fleet Management: Monitor the condition and maintenance of the limousine fleet, scheduling routine maintenance and repairs as needed.
8. Teamwork: Collaborate with drivers, other dispatchers, and support staff to optimize service delivery.

• Minimum 1 year of experience as a limousine dispatcher, preferably in the hospitality industry.
• Proficiency in using dispatching software and GPS tracking systems.
• Excellent communication and interpersonal skills to interact effectively with clients, chauffeurs, and team members.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Flexibility to work evening shifts, including weekends and holidays.