Customer Support Specialist

3 weeks ago

Islamabad, Islamabad, Pakistan BroadDigix, llc Full time

Direct message the job poster from BroadDigix, LLC

Private Jet Brokerage Excellence | Artificial Intelligence Architect | Cloud Computing | Business Automation Expert

About Us:

Broaddigix Technologies, LLC is a growing technology solutions provider, seeking a motivated and customer-focused Business Development Officer to join our team. In this role, you will be the "voice" of the company, ensuring customer satisfaction by providing accurate information and effective solutions.

Key Responsibilities:

  1. Respond promptly and professionally to customer inquiries, providing solutions and support.
  2. Engage in active listening, clarify information, and handle customer concerns with care.
  3. Use CRM software, databases, and tools to manage and resolve customer issues.
  4. Collaborate with team members to improve processes and customer satisfaction.
  5. Participate in training and development to expand your knowledge of the company's products and services.

Skills and Qualifications:

  1. Proficiency in English (both written and spoken).
  2. 1 year of business development or customer-facing experience (preferred).
  3. Strong communication and problem-solving skills.
  4. Ability to remain calm in stressful situations and manage multiple tasks effectively.

Job Type: Full-time

Application Question:

  • Will you be able to work in Third shift?

Experience:

  • Business Development: 1 year (Preferred)
Seniority level

Entry level

Employment type

Full-time

Industries

IT Services and IT Consulting

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