Customer Support Specialist

1 week ago


Islamabad, Islamabad, Pakistan ConnectPro International Full time

Job Title: Customer Support Specialist
Location: Islamabad, Pakistan
Job Type: Full Time
Salary: Competitive base salary + commission
Department: Customer Success Department

Job Summary:

As a Customer Support Specialist, you will be responsible for handling inbound and outbound calls, assisting customers and ensuring customer satisfaction. You will play a critical role in expanding the company's customer base, by understanding the needs of customers and providing them with the right solutions.

Key Responsibilities:

  • Handle a high volume of inbound and outbound calls in a fast-paced environment.
  • Identify customer needs and offer appropriate resolutions.
  • Build and maintain strong relationships with customers.
  • Accurately document customer interactions and sales in the company's CRM system.
  • Handle customer objections with professionalism and provide alternative solutions when necessary.
  • Stay updated on industry trends and competitor offerings.
  • Collaborate with the team to improve overall team performance.

Required Skills & Qualifications:

  • An Intermediate degree - Bachelor's degree is a plus.
  • Proven experience in a customer service role, preferably in a call center environment.
  • Strong verbal communication and interpersonal skills.
  • Proficiency in using CRM software and other relevant sales tools.
  • Excellent time management and organizational skills.
  • Comfortable working in a fast-paced and dynamic environment.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Access to professional development and training opportunities.
  • Opportunities for career advancement and professional development.
  • Recognition programs.

Work Environment:

You will be working at our Islamabad Office. Flexibility to work during evenings, weekends, or holidays may be required based on business needs.

#J-18808-Ljbffr

  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    **Job Title:** Customer Support SpecialistWe are seeking highly motivated and enthusiastic individuals to join our team as Customer Support Specialists. In this role, you will play a crucial part in providing exceptional customer support and service, ensuring our clients' needs are met efficiently.


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to handle inbound and outbound calls, providing exceptional customer service and closing sales. This role requires excellent verbal communication and interpersonal skills, as well as strong problem-solving abilities.


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Support and Marketing SpecialistWe are seeking a highly motivated individual to join our team as a Customer Support and Marketing Specialist. The successful candidate will be responsible for handling customer queries, resolving issues, and implementing marketing strategies to enhance our brand presence.


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Job OverviewWe are seeking a skilled Night Customer Support Specialist to join our growing team. The ideal candidate will have at least 1 year of experience in handling inbound and outbound calls, closing sales, and providing exceptional customer support.


  • Islamabad, Islamabad, Pakistan ContentStudio inc Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team.The successful candidate will provide exceptional support to customers, resolving their queries and concerns in a timely and professional manner.As a key member of our support team, you will be responsible for communicating effectively with customers,...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    About the RoleWe are seeking a highly skilled and motivated professional to join our team as a Customer Support Specialist. This role involves engaging with customers, addressing inquiries, and analyzing feedback to enhance product offerings.


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Support SpecialistRole DescriptionWe are seeking an organized and detail-oriented individual to join our team as a Customer Support Specialist.This role offers a fantastic opportunity for individuals looking to gain experience in a customer-facing environment.Key ResponsibilitiesAssist with administrative tasks including data entry and document...


  • Islamabad, Islamabad, Pakistan beBee Careers Full time

    Customer Support ProfessionalWe are seeking a dedicated customer support specialist to assist in providing exceptional service and administrative support. The ideal candidate will possess excellent communication and interpersonal skills, with a willingness to learn and adapt to new challenges.Responsibilities:Provide assistance with customer inquiries and...


  • Islamabad, Islamabad, Pakistan BroadDigix, llc Full time

    Direct message the job poster from BroadDigix, LLCPrivate Jet Brokerage Excellence | Artificial Intelligence Architect | Cloud Computing | Business Automation ExpertAbout Us:Broaddigix Technologies, LLC is a growing technology solutions provider, seeking a motivated and customer-focused Business Development Officer to join our team. In this role, you will be...