Software Application Operations Manager And Specialist

4 weeks ago

Islamabad, Islamabad, Pakistan Silk Road Network Technology Co. Ltd. Full time
Software Application Operations Manager And Specialist
Silk Road Network Technology Co. Ltd., Pakistan

1. Be responsible for daily operation maintenance of the social applications/short video and team management, can accurately identify and understand the user requirements, timely solve the problem of users;

2. Perfect operation system, carries on the overall planning about the business of short video/social applications to do fulfillment, responsible for the result of the operation;

3. Established operation specification, daily management, in a timely manner deal with breaking and hot event/news, including event planning, data analysis, user's analysis;

4. Combined with the operation and data analysis results to adjust operation strategy, can accurately grasp the project objectives and timeline to smooth implementation of the project;

5. Coordinate project with product team and technical team, provide product improvement strategy;

Job Specification

Operations Specialist:

1. Daily collecting user feedback and advice to assist the product department to promote product optimization, to achieve the user viscosity, activity and retention indicator;

2. Responsible for VIP users' daily operation work can accurately identify and understand the user needs and clearly express;

3. Through the analysis of user behavior targeted planning operation plan, promotion activity;

4. Analyze and research of different types of user groups, further study of user behavior, and output the related research report;

5. Assist in developing the user operation strategy, targeted planning user activation, recall, conversion rate and is responsible for implementation;

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