Customer Care Executive

3 weeks ago


Islamabad, Islamabad, Pakistan MAKJ Digital Pvt Limited Full time

MAKJ Digital Pvt Limited is seeking fresh graduates for our Customer Care Department in Islamabad. As a leading company in the accounting industry, we are dedicated to providing exceptional service to our clients while fostering a collaborative and innovative work environment.

Responsibilities:

  1. Respond to customer inquiries regarding accounting services and products.
  2. Assist in resolving customer complaints and technical issues.
  3. Provide accurate information and support to clients through various communication channels.
  4. Document customer interactions and maintain records in our database.
  5. Collaborate with team members to improve service processes and customer satisfaction.
Job Specification
  1. Excellent verbal and written communication skills.
  2. Strong problem-solving abilities and attention to detail.
  3. Ability to work in a fast-paced environment and manage time effectively.
  4. Proficiency in MS Office and basic accounting software.
  5. A positive attitude with a passion for customer service.
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