Accounts Receivable Specialist

3 weeks ago

Islamabad, Islamabad, Pakistan Synchronousservi ces Full time

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to move forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous; you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid problem-solving skills.

The Accounts Receivable Specialist is responsible for managing the company's receivables ledger, ensuring timely and accurate billing, and proactively following up on outstanding payments. The role involves maintaining accurate financial records, addressing both internal and external queries, and working closely with the sales and finance teams to ensure the smooth operation of the accounts receivable process. Disputes must be handled professionally, with resolutions implemented swiftly. Strong communication skills and attention to detail are critical for success in this role.

Responsibilities
  • Monitor and respond to emails in the shared receivables mailbox
  • Assist internal teams with billing and payment-related queries
  • Address customer queries promptly and professionally
  • Generate and send invoices to customers for all billable services and goods
  • Ensure correct tax treatment and coding based on jurisdiction and service nature
  • Upload invoices to customer portals as required
  • Reconcile billing backups with sales or project documentation
  • Match incoming payments with customer invoices
  • Post customer receipts into SAP
  • Investigate and resolve unallocated payments or short payments
  • Communicate with customers regarding payment discrepancies
  • Proactively follow up on overdue accounts via email and phone
  • Send out customer statements and payment reminders
  • Escalate chronic non-payments or disputes to the Finance Manager
  • Send daily A/R aging reports to management
  • Prepare weekly cash collection forecast
  • Assist with month-end reporting and customer account reconciliations
  • Set up new customer accounts in SAP
  • Perform credit checks and risk assessments on new customers
  • Ensure all contracts and terms are properly documented and filed
  • Log, track, and resolve invoice disputes
  • Liaise with internal teams to resolve service delivery issues impacting receivables
  • Maintain documentation for all escalations
  • Reconcile customer accounts, identifying and clearing unmatched transactions
  • Assist with external and internal audit requirements related to receivables
  • Maintain updated customer contact lists
  • Update internal trackers for billing and collections
  • Support Finance Manager with ad hoc analysis and data requests
  • Ensure compliance with internal controls, policies, and regulatory requirements
  • Maintain confidentiality of financial and client information at all times
What's great in the job?
  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in a fast-evolving company
What We Offer

Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company.
Several activities are often organized throughout the year, such as weekly sports sessions, team building events, monthly drinks, and much more.

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