Manager Retail Banking

15 hours ago

Karachi, Sindh, Pakistan Mashreq Full time
Manager Retail Banking & Support Functions (Mashreq Digital Bank Pakistan)

Get AI-powered advice on this job and more exclusive features.

  • The incumbent is responsible for managing the Retail Banking, Operational & Management Audit Function of MBPL as Manager Audit, reporting directly to the Senior Manager Retail Banking & Support Functions Audit - MBPL.
  • The primary objective of this position is to ensure that Mashreq Bank Pakistan Limited (MBPL)'s control environment related to Operations and Management Functions is regularly reviewed and assessed, with identified control gaps and weaknesses effectively addressed by relevant stakeholders.
  • The role supports the execution of the Audit's strategic priorities through the Internal Audit Function's independent role within MBPL.
  • The role will assist the Senior Manager in evaluating management and operational processes across various areas including Business Functions, Finance, PICG, Governance, Marketing, Legal, CXCG, Risk Management, Retail Analytics, and others to identify risks and recommend corrective actions to enhance efficiency and risk management.
  • Contribute to improving the risk management and internal control systems, and provide opinions on strategically important projects within MBPL.
  • Under the supervision of the Senior Manager Retail Banking & Support Functions Audit and guidance of the Head of Internal Audit MBPL, the Manager provides consultative support and expert opinions in product development and process improvement across various areas.

Key result Areas

  • Maintain close liaison with MBPL management as required.
  • Support the Senior Manager to ensure compliance with regulatory requirements related to Retail, Operations & Support Functions are met effectively and timely.
  • Assist the Head of Internal Audit and Senior Manager in facilitating external audits and discussing major observations with external auditors.
  • Support the annual Risk Assessment of MBPL's Audit Universe related to Retail, Operations & Support areas.
  • Ensure adherence to ISACA, IIA Professional Standards, and internal policies.
  • Plan and oversee Retail, Operational & Management audits, analyze findings, and prioritize risks based on impact.
  • Assist in developing action plans to mitigate risks identified during audits.
  • Evaluate and communicate the impact of recommended actions, ensuring risk factors are addressed cost-effectively.
  • Guide Audit teams during reviews and develop scopes for special investigations or assignments as needed.
  • Ensure compliance with SBP and SECP guidelines on Internal Audit and related regulations.
  • Review operational areas for effectiveness, efficiency, and regulatory compliance.
  • Prepare and communicate professional audit reports to senior management and the Head of Internal Audit.

Knowledge, Skills, and Experience

  • Chartered Accountant with 8+ years of audit experience, including at least 4 years in a managerial role; additional qualifications like CIA, CISA, CISM, or postgraduate degree preferred.
  • Proven leadership and communication skills, with experience engaging with senior management, Board Audit Committees, and regulators.
  • Strong understanding of financial statements, banking products, and risks, especially within Digital Banking space.
  • Ability to assess operational and financial controls, evaluate risks, and suggest improvements in policies, procedures, and governance.
  • Self-starter with analytical skills, disciplined approach, and the ability to present practical solutions.
Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Accounting/Auditing and Other
Industries
  • Banking
#J-18808-Ljbffr

  • Retail Banking Operations Manager

    5 hours ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Retail Banking Operations ManagerManage retail banking operations effectively by overseeing audit processes, ensuring regulatory compliance, and identifying risks. The primary objective is to maintain a robust control environment that addresses operational and management weaknesses.Key ResponsibilitiesOversight of audit processes across retail banking,...

  • Manager Retail Banking and Internal Controls

    5 hours ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Manager Retail Banking and Internal ControlsElevate retail banking performance by implementing effective internal controls, ensuring regulatory compliance, and managing operational risks. This role involves executing strategic priorities through independent audits and collaborating with stakeholders to address control gaps.Key ResponsibilitiesImplementing...

  • Retail Banking Expert

    2 weeks ago

    Karachi, Sindh, Pakistan Mashreq Full time

    Retail Banking Job OpportunityMashreq Global Network Pakistan seeks an experienced Retail Banking Expert to join our team.Develop and execute strategies to enhance customer satisfaction and retention.Provide personalized support to customers, addressing their queries and concerns.Collaborate with cross-functional teams to resolve complex customer...

  • Audit Director

    1 week ago

    Karachi, Sindh, Pakistan Mashreq Full time

    Key ResponsibilitiesProvide support to Head of Internal Audit in facilitating external audits and discussion with external auditors of major observations arising from interim and final audits and any matter that the auditors may wish to highlight.Performing annual Risk Assessment of MBPL Audit Universe related to Retail, Operations & Management related...

  • Retail Banking Regulatory Compliance Officer

    22 hours ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job SummaryWe are seeking a highly skilled Compliance Risk Specialist to join our team. The successful candidate will have a minimum of 5 years of relevant experience in the banking sector, including excellent analytical and numerical skills.Key Responsibilities:Regulatory Compliance Expertise: Act as the primary interface between Retail Business, its...

  • Internal Audit Manager for Retail and Operations

    5 hours ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Internal Audit Manager for Retail and OperationsDrive internal audit excellence by overseeing risk assessments, evaluating operational effectiveness, and ensuring regulatory compliance. This role involves developing action plans to mitigate risks and communicating recommendations to senior management.Key ResponsibilitiesOversight of risk assessments across...

  • Retail Manager

    2 weeks ago

    Karachi, Sindh, Pakistan Dmk Consultancy International Full time

    One of the leading fashion brands of Pakistan is seeking a RETAIL MANAGER. The candidate should have a Graduate/Master's Degree qualification with 6-9 years of experience in Retail Management, including 4 years of managerial level experience.Job SpecificationSalary will be 150K+ plus a 1000CC car and other facilities. Knowledge of using Retail Pro and SAP...

  • Head of Internal Audit Function

    1 week ago

    Karachi, Sindh, Pakistan Mashreq Full time

    Responsibilities and ExpectationsEvaluate management and operational processes to identify risks and recommend corrective action/process changes aimed at enhancing effectiveness and efficiency of operations and risk management processes.Contribute to the improvement of the risk management and internal control system as well as the operational processes and...

  • Risk Management and Audit Senior Manager

    1 week ago

    Karachi, Sindh, Pakistan Mashreq Full time

    About This RoleThis is an exciting opportunity to join our team as a Senior Manager Audit and contribute to the enhancement of the risk management and internal control system as well as the operational processes in MBPL (the Bank).The successful candidate will have the authority and responsibility to manage the Retail Banking, Operational & Management Audit...

  • Phone Banking Manager

    4 weeks ago

    Karachi, Sindh, Pakistan Career Consultants Inc Full time

    Title: Manager Phone Banking Position: 01 Karachi based Grade: OG 1 / AVPJob Summary: Manager Phone Banking required for a bank. Candidate will be responsible for:The development, implementation, enhancement and support of call center systems, technologies and strategies.Oversee the daily operations of all Phone Banking Department functions; ensure...