Manager Retail Banking

3 weeks ago

Karachi, Sindh, Pakistan Mashreq Full time
Manager Retail Banking & Support Functions (Mashreq Digital Bank Pakistan)

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  • The incumbent is responsible for managing the Retail Banking, Operational & Management Audit Function of MBPL as Manager Audit, reporting directly to the Senior Manager Retail Banking & Support Functions Audit - MBPL.
  • The primary objective of this position is to ensure that Mashreq Bank Pakistan Limited (MBPL)'s control environment related to Operations and Management Functions is regularly reviewed and assessed, with identified control gaps and weaknesses effectively addressed by relevant stakeholders.
  • The role supports the execution of the Audit's strategic priorities through the Internal Audit Function's independent role within MBPL.
  • The role will assist the Senior Manager in evaluating management and operational processes across various areas including Business Functions, Finance, PICG, Governance, Marketing, Legal, CXCG, Risk Management, Retail Analytics, and others to identify risks and recommend corrective actions to enhance efficiency and risk management.
  • Contribute to improving the risk management and internal control systems, and provide opinions on strategically important projects within MBPL.
  • Under the supervision of the Senior Manager Retail Banking & Support Functions Audit and guidance of the Head of Internal Audit MBPL, the Manager provides consultative support and expert opinions in product development and process improvement across various areas.

Key result Areas

  • Maintain close liaison with MBPL management as required.
  • Support the Senior Manager to ensure compliance with regulatory requirements related to Retail, Operations & Support Functions are met effectively and timely.
  • Assist the Head of Internal Audit and Senior Manager in facilitating external audits and discussing major observations with external auditors.
  • Support the annual Risk Assessment of MBPL's Audit Universe related to Retail, Operations & Support areas.
  • Ensure adherence to ISACA, IIA Professional Standards, and internal policies.
  • Plan and oversee Retail, Operational & Management audits, analyze findings, and prioritize risks based on impact.
  • Assist in developing action plans to mitigate risks identified during audits.
  • Evaluate and communicate the impact of recommended actions, ensuring risk factors are addressed cost-effectively.
  • Guide Audit teams during reviews and develop scopes for special investigations or assignments as needed.
  • Ensure compliance with SBP and SECP guidelines on Internal Audit and related regulations.
  • Review operational areas for effectiveness, efficiency, and regulatory compliance.
  • Prepare and communicate professional audit reports to senior management and the Head of Internal Audit.

Knowledge, Skills, and Experience

  • Chartered Accountant with 8+ years of audit experience, including at least 4 years in a managerial role; additional qualifications like CIA, CISA, CISM, or postgraduate degree preferred.
  • Proven leadership and communication skills, with experience engaging with senior management, Board Audit Committees, and regulators.
  • Strong understanding of financial statements, banking products, and risks, especially within Digital Banking space.
  • Ability to assess operational and financial controls, evaluate risks, and suggest improvements in policies, procedures, and governance.
  • Self-starter with analytical skills, disciplined approach, and the ability to present practical solutions.
Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Accounting/Auditing and Other
Industries
  • Banking
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