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6 days ago
Title: Manager Phone Banking
Position: 01 Karachi based
Grade: OG 1 / AVP
Job Summary: Manager Phone Banking required for a bank. Candidate will be responsible for:
- The development, implementation, enhancement and support of call center systems, technologies and strategies.
- Oversee the daily operations of all Phone Banking Department functions; ensure activities run smoothly and efficiently; promote the image of the Bank in a professional and positive manner; provide supervision, guidance, coaching, recognition, motivation and training to department personnel; participate in marketing campaigns and product launches; attain sales, quality control and customer service goals.
- Perform direct supervisory duties of department staff and coordinate staff for coverage in all related areas.
Candidates with 3 - 5 years experience to apply.
Salary Package: PKR 50k (also depending on profiles)
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