Coordinator Quality Assurance Outreach Services, Hospital
3 weeks ago
The incumbent will be responsible for ensuring that healthcare services meet established standards of quality and regulatory requirements. This includes monitoring patient care processes, conducting audits, collecting data and reviewing clinical practices, and identifying areas for improvement. The QA coordinator also takes quality improvement initiatives, tracks performance metrics, and ensures compliance with healthcare regulations. S/he liaise with hospital Quality team to foster a culture of continuous improvement, ensuring optimal patient care and safety.
ResponsibilitiesYou will be responsible to:
- Assist Outreach Medical Services in the operational planning of quality assurance program, systems and processes.
- Act as resource and liaise between Outreach Medical Services and Quality and Infection Prevention department.
- Develop, maintain and monitor clinical indicators as an input to OPPE in collaboration with all medical and surgical department like Medicine, Family Health, Ob/gyn etc as applicable.
- Coordinate, compile and analyse institutional dashboard indicators, JCIA library of measures, clinical measure, managerial measures, International Patient Safety Goals, departmental KPIs, etc.
- Conduct and coordinate internal and external quality audits as per approval plan, compile the audit results and ensure execution of action plan(s) accordingly.
- Adopt best practices for proper and optimum utilization of existing resources.
- Review all quality documents and content timely and ensure up to date authentication including but not limited to scope of services, standards of practices, MR documents, intranet content, teaching and marketing material etc.
- Ensure all employees of Outreach Medical Services receives required trainings, as appropriate.
- Act as facilitator in Comprehensive Unit Based Safety programs, providing resources and facilitation for departmental quality projects.
- Assist in identifying development and documentation of quality projects.
You should have:
- MBBS/BSN
- 3 Years of Clinical experience one year of experience in similar role
- Good interpersonal and communication skills
- Proficient with Microsoft Word, Excel and PowerPoint
- Able to utilize current and emerging technology efficiently
Interested candidates should send their detailed CVs by email to human.resources@aku.edu and mention "Coordinator, Quality Assurance" in the subject line. Only shortlisted candidates will be contacted. Applications should be submitted latest by March 20, 2025.
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