Trainee Systems Administrator
6 days ago
About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started
The Division
Enspire for Enterprise provides scalable digital marketing solutions for franchises combined with powerful analytics for decision-makers.
As a Franchise Digital Marketing Agency, Enspire has partnered with over 100 multi-location and franchise networks to support thousands of locations worldwide and clientele includes Affordable Dentures, Seasons Sunrooms, Hand and Stone, World Gym, Rebath, Johnson Controls, Mr. Electric, and Ace Hardware, to name a few.
The Position
This is an exciting opportunity to join a vibrant, growing software company with a young workforce and global customer base.
We are looking to hire a Trainee Systems Administrator based in Contour Software's offices in Islamabad, Pakistan. This is a technical role involving oversight, maintenance, and configuration of business-critical systems for our customers.
After the completion of necessary training and subsequent conversion to full time, the work will typically involve:
- Analysis and monitoring of the existing cloud environments to identify and resolve any issues.
- Managing and responding to support tickets raised by Customers through our Professional Services Team.
- Developing and maintaining automations for Azure cloud solutions in accordance with best practice.
- Collaboration with cloud architect and development teams to evaluate and identify optimal cloud solutions, particularly when onboarding new cloud environments.
Responsibilities
The main responsibilities of the role include:
- VM / Azure App Services provisioning
- PowerShell script automation
- Applying and maintaining Azure security standards
- Monitoring MS SQL databases and server instances
- SQL queries, backups and maintenance
- Creating alerts in Azure to monitor various services
- Configuring and maintaining VPNs
- Managing DNS
- Managing Virtual Networks, Azure Traffic Manager, Network Security Groups and IP/Port whitelisting.
- Managing DR services
- Performing application installs of our products
- Report writing
- Problem solving
Required Skills
We're seeking candidates with the following qualities:
- Familiarity with MS SQL
- Exposure to Windows Server Administration
- Familiar with public cloud providers and knows basic administration
- Logical thinking and problem solving skills
- Excellent communication skills - fluent English (spoken and written)
- Highly numerate
- Experience with standard business environment software such as MS Outlook, Excel and Word.
- Tech savvy: Ability to keep up with the latest software trends and strong at technical troubleshooting.
- Reliable, dependable and with a strong work ethic
- Organised with the ability to prioritise
- Ability to work collaboratively within a team and also to problem solve autonomously where it is required.
- College Degree, Professional Qualification, or extensive Work Experience in one of the following disciplines: IT Administration / Cloud Administration, Computer Science, Engineering, Physics, Mathematics.
Experience in the following subjects and technologies are an advantage, but not essential:
- CI / CD Principles
- IaC (Infrastructure as Code)
- Experience with Cloud Reporting and Alerting tools
- Azure DevOps
- Visual Studio
- VB .Net / C#
- PowerShell Scripting
- Investment Markets, Fund Administration or Fund Accounting
- Specflow
- FreshDesk, JIRA or ZenDesk
- Microsoft 365
- Teams / Zoom / WebEx
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
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