Social Media Client Support Specialist

2 days ago

Islamabad, Islamabad, Pakistan XIIUM Full time

We are a small IT startup providing social media support and web presence management services for businesses. We are in need of two individuals having:

  1. Excellent command over the English language.
  2. The ability to understand and learn things very quickly.

Description:

  1. The individual will be responsible for responding to client queries, mentions, and comments on various social media channels/website contact forms and keeping records of existing and potential clients on behalf of our business clients.
  2. He/She will be responsible for writing blogs/producing content for social media posts and carrying out some business-related web-based research work for our clients.

Our current clients are UK-based solicitors and IT companies. A major chunk of queries may be related to immigration policies and personal injury. Although a plus, prior knowledge isn't required. We'll train the resource. He/She has to be a quick learner.

Vacancies:

  1. The first vacancy is a full-time position where the individual will be required to work from the office itself (Second Shift).
  2. The second vacancy is for the weekends only - a work from home opportunity where we require the individual to respond to client queries on Saturdays/Sundays. However, initially, for training purposes, the individual will be required to attend the office during the weekdays for the next two weeks. The offered salary for the weekends-only resource is 35K-45K.

Job Timings:

  1. Full-time resource: 1 PM - 9:30 PM.
  2. Weekend resource: 9 AM - 10 PM as and when there are new client queries.
Job Specification

Communication,

Analytical Reasoning.

While applying, please mention whether you are applying for the full-time or the weekend position. We are currently based out in I-10/1, Islamabad.

Information Technology and Services - Rawalpindi, Pakistan.


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