Customer Service Representatives
4 weeks ago
We are currently seeking a customer service sales officer to join our team. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to work well in a team environment.
Responsibilities:- Responding to customer inquiries via phone, email, and chat in a timely and professional manner
- Providing exceptional customer service and sales support to customers
- Identifying and addressing customer needs and concerns
- Maintaining accurate customer records and updating customer information as needed
- Collaborating with other departments to resolve customer issues
- Meeting or exceeding sales targets and goals
- Staying up-to-date with product knowledge and industry trends
- Providing feedback to management on customer needs and concerns
- High school diploma or equivalent; associate's or bachelor's degree preferred
- 1-2 years of experience in customer service or sales role
- Excellent communication skills, both verbal and written
- Ability to work well in a team environment
- Strong problem-solving skills and ability to think on your feet
- Proficient in Microsoft Office and CRM software
- Ability to work flexible hours, including weekends and holidays
- Positive attitude and willingness to learn and grow with the company
If you are passionate about providing excellent customer service and have a strong sales background, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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