
Workflow Automation
4 weeks ago
Are you someone who loves optimizing workflows, building automation, and finding smarter ways to get things done? If you're excited by the idea of supporting a fast-growing team with smart systems and scalable solutions, we'd love to have you on board.
TalentPop is one of the fastest-growing agencies in the e-commerce space, helping 650+ brands (like Core Power Yoga, Beyond Meat, and Jaxxon) streamline their operations and customer service through global talent. We're growing fast, and we're looking for a Workflow Automation & Systems Specialist to support our day-to-day operations and keep things running smoothly behind the scenes.
Note: On the application form, this role will appear as "Operations Specialist". Don't worry — you're in the right place This title reflects our internal role ID.
What You'll Do
- Work closely with different department leads to understand and enhance processes.
- Document and refine SOPs when new processes are launched or existing ones need updating.
- Build and manage automations using HubSpot Workflows and Zapier.
- Troubleshoot and optimize existing automations to ensure reliability and efficiency.
- Organize and maintain documentation of automations per department.
- Offer onboarding and admin support within the Business Operations team.
- Jump in to help with other administrative tasks as needed.
- At least 1 year of hands-on experience with HubSpot backend (automations, object/data management).
- At least 1 year of hands-on experience with Zapier (creating and refining workflows).
- Strong knowledge of Google Workspace—especially Google Sheets.
- Naturally curious, eager to learn new tools, and always looking for better ways to do things.
- Able to break down complex processes and communicate clearly.
- Comfortable managing multiple priorities across different teams.
- Experience with Apollo.io or Instantly.ai.
- A knack for solving problems and a proactive approach.
- Great attention to detail—especially when working with data.
- A team-first attitude and excellent communication skills.
- A reliable desktop or laptop (minimum Ryzen 3 or Core i3 with 8GB RAM).
- Stable internet connection (minimum 20 Mbps via LAN).
- Backup internet connection (at least 5 Mbps).
- Access to backup power or a backup location in case of outages.
- Yearly performance-based salary increases
- Paid time off
- Monthly health stipend
- Year-end bonuses and performance recognition
- Full-time, permanent WFH setup
- Be part of a collaborative, supportive team that values learning and growth
- Work with a global team in one of the fastest-growing agencies in the e-commerce space
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