
Front Desk Officer
2 weeks ago
We are looking for a competent and professional Help Desk Support Representative to join our team. The ideal candidate will provide exceptional customer support via phone and email, ensuring a smooth and efficient experience for our clients.
Key Responsibilities:- Resolve customer complaints via phone and email
- Identify and assess customer needs to provide appropriate solutions
- Build strong customer relationships through clear communication
- Suggest solutions and troubleshoot product issues
- Ensure timely follow-ups to guarantee problem resolution
- Fluent in written and spoken English (mandatory)
- Previous experience in customer support or a similar role is preferred
- Strong problem-solving skills and a customer-centric approach
- Salary: Rs. 50,000 – Rs. 60,000 per month
- Timing: 01:00 pm to 10:00 pm (Monday to Friday)
- UK National Holidays + 10 Additional Annual Leaves
- Job Type: Full-time (Onsite)
- Location: PIE Solutions (Subsidiary of AA Printers, UK) 1st Floor Asghar Mall Plaza Above Allied & Meezan Bank, Gulraiz Commercial, Rawalpindi
- Education: [Specify Education Requirements]
- Experience: Help Desk: 2 years (Preferred)
- Language: English proficiency
- Apply by emailing your resume to arslan.piesolutions@gmail.com (subject: FDO) and/or sending your CV via WhatsApp at 03335886981
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industries: Business Supplies & Equipment
This job posting is active and accepting applications.
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