Front Desk Officer

2 weeks ago


Islamabad, Islamabad, Pakistan AA PRINTERS LIMITED Full time

We are looking for a competent and professional Help Desk Support Representative to join our team. The ideal candidate will provide exceptional customer support via phone and email, ensuring a smooth and efficient experience for our clients.

Key Responsibilities:
  1. Resolve customer complaints via phone and email
  2. Identify and assess customer needs to provide appropriate solutions
  3. Build strong customer relationships through clear communication
  4. Suggest solutions and troubleshoot product issues
  5. Ensure timely follow-ups to guarantee problem resolution
What We Are Looking For:
  • Fluent in written and spoken English (mandatory)
  • Previous experience in customer support or a similar role is preferred
  • Strong problem-solving skills and a customer-centric approach
What We Offer:
  • Salary: Rs. 50,000 – Rs. 60,000 per month
  • Timing: 01:00 pm to 10:00 pm (Monday to Friday)
  • UK National Holidays + 10 Additional Annual Leaves
  • Job Type: Full-time (Onsite)
  • Location: PIE Solutions (Subsidiary of AA Printers, UK) 1st Floor Asghar Mall Plaza Above Allied & Meezan Bank, Gulraiz Commercial, Rawalpindi
  • Education: [Specify Education Requirements]
  • Experience: Help Desk: 2 years (Preferred)
  • Language: English proficiency
  • Apply by emailing your resume to arslan.piesolutions@gmail.com (subject: FDO) and/or sending your CV via WhatsApp at 03335886981
Additional Information:
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Administrative
  • Industries: Business Supplies & Equipment

This job posting is active and accepting applications.

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