Technical Writer

4 days ago


Lahore, Punjab, Pakistan Tkxel Full time

A technical writer is a professional who specializes in creating clear, concise, and accurate documentation that explains complex information to specific audiences. Their job is to translate technical concepts—such as software features, engineering processes, scientific methods, or product usage—into content that is easy to understand and use.

Responsibilities
  • Documentation: Write user manuals, online help systems, API documentation, white papers, and training materials.
  • Simplification: Break down complex, jargon-heavy information into language tailored for the target audience (e.g., developers, end-users, customers, technicians).
  • Standardization: Ensure consistency in terminology, formatting, and style across documents.
  • Collaboration: Work with subject matter experts (SMEs)—such as engineers, developers, or scientists—to gather information.
  • Content Design: Use visuals like diagrams, flowcharts, or screenshots to enhance understanding.
  • Tools & Tech: Often use software like MadCap Flare, Adobe FrameMaker, Microsoft Word, Markdown, or Confluence; sometimes involve version control tools like Git.
Types of Deliverables
  • User guides & installation manuals
  • API documentation & developer guides
  • Knowledge base articles & FAQs
  • Standard operating procedures (SOPs)
  • Training materials & e-learning content
  • Technical reports & proposals
Skills Needed
  • Strong writing and editing ability
  • Ability to quickly learn technical concepts
  • Research and interviewing skills (to work with SMEs)
  • Familiarity with documentation tools and content management systems
  • Sometimes basic coding, UX, or design knowledge

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